Student-Centric Testing Center Assistant

The Chronicle Of Higher Education, Inc.; West Barnstable (MA); On-site; USD 18,000 - 20,000; Part time

Job summary

Cape Cod Community College seeks a part-time, non-benefited Testing Assistant to support the Testing and Career Services Office in West Barnstable. You will manage the front desk, handle student check-in, proctor placement assessments and third‑party tests, and provide administrative support.

This role requires a high school diploma, strong customer service skills, and proficient MS Office skills; the successful candidate will maintain a quiet testing environment and work well with a diverse

Qualifications

• High school diploma or equivalent is required.
• Dedication to providing student-centered customer service.
• Understanding of the mission of Cape Cod Community College.
• Proficiency with MS Office Suite (Word, Excel, and Outlook).
• Strong web-based computing skills.
• Strong customer service, interpersonal, and oral communication skills.
• Ability to work calmly and patiently with students and members of the College community, and to work effectively with a diverse population.
• Strong organizational skills, including the ability to handle multiple tasks simultaneously.
• Excellent telephone and e‑mail communication skills.
• Ability to work as a team member.
• Unrestricted authorization to work in the United States.

Responsibilities

• Provide student-centered customer service and support.
• Manage front desk check‑in and test deployment.
• Monitor and maintain a quiet and secure testing environment.
• Conduct basic data integrity and input activities.
• Acquire and annually renew proctoring certifications on multiple test platforms.
• Perform other duties as assigned within Testing and Career Services Office.

Skills

MS Office Suite

Customer service

Interpersonal skills

Oral communication skills

Teamwork

Organizational skills

Telephone & email communication

Calm, patient approach

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Cape Cod Community College seeks a part-time, non-benefited Testing Assistant to support the Testing and Career Services Office in West Barnstable. You will manage the front desk, handle student check-in, proctor placement assessments and third‑party tests, and provide administrative support.

This role requires a high school diploma, strong customer service skills, and proficient MS Office skills; the successful candidate will maintain a quiet testing environment and work well with a diverse