Proctor(s), Seasonal and Substitute

The Chronicle Of Higher Education, Inc.; West Barnstable (MA); On-site; USD 24,796 - 30,307; Part time

Job summary

Cape Cod Community College seeks a Seasonal and Substitute Proctor to support the Testing and Career Services Office within the Student Services and Enrollment Management Division. This part-time role focuses on proctoring placement assessments and third‑party tests and providing essential administrative assistance during peak testing and registration periods.

The ideal candidate will have a high school diploma, strong customer service skills, and proficiency with MS Office and web conferencing

Qualifications

• High school diploma or equivalent.
• Dedication to providing student-centered customer service.
• Understanding of the mission of Cape Cod Community College.
• Proficiency with MS Office Suite (Word, Excel, Outlook) and web-streaming services (e.g., Zoom, Teams).
• Strong customer service, interpersonal, and written and oral communication skills.
• Ability to work calmly and patiently with students and College community members; ability to work effectively with a diverse population.
• Strong organizational skills and ability to handle multiple tasks simultaneously.
• Excellent telephone and e-mail communication skills.
• Ability to work as a team member.
• Unrestricted authorization to work in the United States.

Responsibilities

• Provide student-centered customer service and support.
• Monitor and maintain a quiet and secure testing environment.
• Conduct basic data integrity and input activities.
• Acquire and annually renew proctoring certifications on multiple test platforms.
• Perform other duties as assigned within Student Services and Enrollment Management.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Teamwork

MS Office

Zoom/Teams familiarity

Telephone & email communication

Multitasking

Diversity awareness

Education

High school diploma or equivalent

Tools

MS Office Suite

Zoom

Teams

Job description

Overview

About Cape Cod Community College: Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that serves its community and supports students in pursuing personal excellence. Graduates of the College contribute across private business, the professions, and public service.

Job Description

General Statement of Responsibilities

Seasonal and Substitute Proctor is a part-time position that supports functions within the Student Services and Enrollment Management Division, including the Testing and Career Services Office. The role involves proctoring placement assessments and third-party tests, and providing administrative support to the Testing and Career Services Office during peak testing and registration periods.

Examples of Duties

1. Provide student-centered customer service and support.
2. Monitor and maintain a quiet and secure testing environment.
3. Conduct basic data integrity and input activities.
4. Acquire and annually renew proctoring certifications on multiple test platforms.
5. Perform other duties as assigned within Student Services and Enrollment Management.

Requirements

Minimum Qualifications

1. High school diploma or equivalent.
2. Dedication to providing student-centered customer service.
3. Understanding of the mission of Cape Cod Community College.
4. Proficiency with MS Office Suite (Word, Excel, Outlook) and web-streaming services (e.g., Zoom, Teams).
5. Strong customer service, interpersonal, and written and oral communication skills.
6. Ability to work calmly and patiently with students and College community members; ability to work effectively with a diverse population.
7. Strong organizational skills and ability to handle multiple tasks simultaneously.
8. Excellent telephone and e-mail communication skills.
9. Ability to work as a team member.
10. Unrestricted authorization to work in the United States.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to describe in writing how their background and experience provide the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information

Compensation: $20 per hour, variable hours depending on enrollment cycle, but not more than 18 hours per week. Part-time, non-benefited, non-unit position.

Application Deadline: Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2027 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider candidates that do not have unrestricted authorization to work in the United States.

Equal Opportunity

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, Title VII of the Civil Rights Act, and other applicable statutes and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission, or the United States Department of Education Office for Civil Rights.

Application Instructions

All application materials must be submitted electronically in order to be considered. Begin the online application process by going to the APPLYNOW link. You will be asked to upload required documents: a cover letter addressing how you meet the minimum requirements, and a resume. Finalist candidates may be asked to provide three professional reference letters and transcripts. See the FAQ for using the online system. Contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.