Student Billing & Cashier Specialist

University of New Orleans; New Orleans (LA); On-site; USD 40,000 - 45,000; Full time

Job summary

LSU New Orleans is seeking a front-line Bursar cashier to receive and process payments from students and families, including cash, checks, money orders, credit cards, and direct deposits, while strictly following university financial procedures.

The role involves entering student account activity into the SIS, explaining billing structures, providing personalized service, and coordinating with campus units to ensure accurate fund coding and timely responses.

Qualifications

• Bachelor’s degree or HS diploma with 3 years in student financial services or related cash handling.

Responsibilities

• Receives and facilitates payments by cash, check, money order, credit card, and direct deposit, ensuring compliance with university financial protocols.
• Enters and updates student account activity in the SIS, applying institutional policies and working with other offices to ensure information accuracy.
• Provides extensive, individualized customer service by interpreting billing statements, tuition structures, payment plans, and University financial requirements for students and families in person, by phone, and via email.
• Receives departmental deposits, ensures appropriate coding, and collaborates with campus units to verify correct classification of funds.
• Serves as the first point of contact for the Bursar’s Office, assisting students in navigating financial responsibilities, referring them to appropriate offices, and providing proactive communication regarding deadlines and requirements.
• Performs additional duties as assigned, including participation in process improvement initiatives, departmental projects, and cross functional collaborations.

Education

Bachelor’s degree; or HS diploma with 3 years experience

Job description

LSU New Orleans is seeking a front-line Bursar cashier to receive and process payments from students and families, including cash, checks, money orders, credit cards, and direct deposits, while strictly following university financial procedures.

The role involves entering student account activity into the SIS, explaining billing structures, providing personalized service, and coordinating with campus units to ensure accurate fund coding and timely responses.