Director of Student Billing & Financial Operations

LSU New Orleans; New Orleans (LA); On-site; USD 120,000 - 160,000; Full time

Job summary

University of New Orleans seeks a Director of Bursar Operations to provide strategic leadership for student billing, accounts receivable, third‑party billing, payment plans, and collections. The role ensures compliant, accurate, student‑centered financial services and partnerships with campus stakeholders.

The Director will drive process improvements, supervise staff, and coordinate audits while maintaining Workday functionality and reporting.

Qualifications

• Bachelor’s degree in accounting, finance or equivalent.
• Minimum of five (5) years accounting experience, three (3) in management/supervision.
• Knowledge of federal and state regulations related to student accounts (Title IV, FERPA).
• Strong communication and interpersonal skills with students, staff and leadership.
• Ability to work non-traditional hours during peak periods.

Responsibilities

• Lead student billing, accounts receivable, third‑party billing, payment plans, collections, and compliance.
• Oversee cashiering and depository operations with internal controls.
• Manage third‑party billing including TOPS and sponsors.
• Ensure accurate financial records and Workday functionality.
• Coordinate audits and maintain procedures for compliance.
• Drive system enhancements and technology improvements in Workday.

Skills

Communication

Interpersonal skills

Ability to work under pressure

Flexibility for non-traditional hours

Regulatory knowledge

Education

Bachelor’s degree in accounting/finance or equivalent

Master’s degree

Tools

Workday

Excel / Spreadsheets

Job description

University of New Orleans seeks a Director of Bursar Operations to provide strategic leadership for student billing, accounts receivable, third‑party billing, payment plans, and collections. The role ensures compliant, accurate, student‑centered financial services and partnerships with campus stakeholders.

The Director will drive process improvements, supervise staff, and coordinate audits while maintaining Workday functionality and reporting.