Student Billing & Payments Specialist

LSU New Orleans; New Orleans (LA); On-site; USD 40,000 - 45,000; Full time

Job summary

LSU New Orleans seeks an experienced cashier for the Bursar Operations department to manage day-to-day payments and student accounts. The role requires interpreting university financial policies while delivering proactive service in a fast-paced environment.

You will work with the student information system to ensure accuracy, assist with refunds, and coordinate with other offices on billing and payment procedures. Strong communication and professionalism are essential.

Qualifications

• Experience in cashiering, accounts receivable, or financial operations in a higher education environment.
• Experience interpreting financial policies and counseling students or customers on financial processes.
• Strong communication and discretion with student matters.

Responsibilities

• Receive and process payments by cash, check, money order, credit card, and direct deposit following university protocols.
• Enter and update student account activity in the student information system and ensure accuracy.
• Provide extensive customer service to students and families, explaining billing statements and tuition structures.
• Assist in depositing departmental funds with proper coding and coordination with campus units.
• Serve as the frontline contact for the Bursar’s Office and guide students to appropriate offices.

Skills

Cashiering

Accounts receivable

Financial operations

Customer service

Education

Advanced degree

Tools

Student Information System

Job description

LSU New Orleans seeks an experienced cashier for the Bursar Operations department to manage day-to-day payments and student accounts. The role requires interpreting university financial policies while delivering proactive service in a fast-paced environment.

You will work with the student information system to ensure accuracy, assist with refunds, and coordinate with other offices on billing and payment procedures. Strong communication and professionalism are essential.