Student Billing & Aid Compliance Specialist

TalentHop; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

TalentHop is seeking a Student Accounts Processor to manage tuition-related processes for active and inactive students. You will ensure billing accuracy, handle account adjustments, and maintain compliance with financial aid policies while supporting the billing services team to resolve tuition issues and uphold high service standards.

Ideal candidates have a Bachelor’s degree or equivalent experience and demonstrate leadership, strong communication, and multitasking abilities in a fast-paced

Qualifications

• Bachelor’s degree or equivalent experience.
• Leadership skills focused on motivation, delegation, and communication.
• Strong phone, email, and virtual communication abilities with a positive attitude.
• Ability to plan, organize, and meet deadlines under pressure.
• Proficiency in Microsoft Office and related university systems.
• Strong problem-solving skills and attention to detail.
• Energetic, goal-oriented, and capable of multitasking in a fast-paced environment.

Responsibilities

• Understand and apply Title IV funds, regulations, and eligibility requirements
• Process stipends in compliance with Title IV regulations
• Ensure adherence to relevant policies, procedures, and laws
• Respond promptly to internal customer service issues and escalations
• Assist with billing procedures for terms and semesters
• Review pending charges and update tuition and fee configurations
• Perform other assigned duties related to student accounts

Skills

Communication

Leadership

Time management

Multitasking

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

TalentHop is seeking a Student Accounts Processor to manage tuition-related processes for active and inactive students. You will ensure billing accuracy, handle account adjustments, and maintain compliance with financial aid policies while supporting the billing services team to resolve tuition issues and uphold high service standards.

Ideal candidates have a Bachelor’s degree or equivalent experience and demonstrate leadership, strong communication, and multitasking abilities in a fast-paced