Student Accounts Processor

TalentHop; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

TalentHop is seeking a Student Accounts Processor to manage tuition-related processes for active and inactive students. You will ensure billing accuracy, handle account adjustments, and maintain compliance with financial aid policies while supporting the billing services team to resolve tuition issues and uphold high service standards.

Ideal candidates have a Bachelor’s degree or equivalent experience and demonstrate leadership, strong communication, and multitasking abilities in a fast-paced

Qualifications

• Bachelor’s degree or equivalent experience.
• Leadership skills focused on motivation, delegation, and communication.
• Strong phone, email, and virtual communication abilities with a positive attitude.
• Ability to plan, organize, and meet deadlines under pressure.
• Proficiency in Microsoft Office and related university systems.
• Strong problem-solving skills and attention to detail.
• Energetic, goal-oriented, and capable of multitasking in a fast-paced environment.

Responsibilities

• Understand and apply Title IV funds, regulations, and eligibility requirements
• Process stipends in compliance with Title IV regulations
• Ensure adherence to relevant policies, procedures, and laws
• Respond promptly to internal customer service issues and escalations
• Assist with billing procedures for terms and semesters
• Review pending charges and update tuition and fee configurations
• Perform other assigned duties related to student accounts

Skills

Communication

Leadership

Time management

Multitasking

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

The organization operates within the higher education sector, specifically managing student finance and tuition processes. It addresses the challenge of ensuring accurate billing and compliance with federal financial aid regulations for both online and on-site students. By providing dedicated support and maintaining high service standards, the program contributes to student success and retention.

About the Opportunity:

The STUDENT ACCOUNTS PROCESSOR role is responsible for managing tuition-related processes for active and inactive students, ensuring billing accuracy, account adjustments, and compliance with financial aid policies. This position supports the billing services team by resolving tuition issues, providing timely customer service, and performing administrative tasks that help maintain financial operations and student retention.

Responsibilities:

• Understand and apply Title IV funds, regulations, and eligibility requirements
• Process stipends in compliance with Title IV regulations
• Ensure adherence to relevant policies, procedures, and laws
• Respond promptly to internal customer service issues and escalations
• Assist with billing procedures for terms and semesters
• Review pending charges and update tuition and fee configurations
• Perform other assigned duties related to student accounts

Requirements:

• Bachelor’s degree or equivalent experience
• Leadership skills focused on motivation, delegation, and communication
• Strong phone, email, and virtual communication abilities with a positive attitude
• Ability to plan, organize, and meet deadlines under pressure
• Proficiency in Microsoft Office and related university systems
• Strong problem-solving skills and attention to detail
• Energetic, goal-oriented, and capable of multitasking in a fast-paced environment
• Availability Monday through Friday; exact hours determined by business needs

Pay Range and Compensation Package:

• $21.64 per hour; $45,000.00 annually

Equal Opportunity Statement:

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.