Remote Tuition & Billing Specialist

Post University; Waterbury (CT); Remote; USD 41,000 - 50,000; Full time

Job summary

Post University is seeking a Student Accounts Processor in Waterbury, CT. The role involves handling tuition-related tasks for online and on-site students, ensuring compliance with Title IV rules, and delivering high-quality customer service to vendors, associates, and students.

The position supports the Assistant Director of Billing Services and includes administrative tasks such as billing and account adjustments.

Qualifications

• Bachelor’s degree or equivalent experience.
• Excellent phone, email, and virtual face-to-face communication skills; maintains a positive attitude.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines.
• Excellent computer skills; able to use Microsoft Office products and university systems.
• Exceptional problem-solving skills and attention to detail.
• Energetic and goal-oriented; strong interest in working in a fast-paced environment that requires multitasking.

Responsibilities

• Possess a thorough understanding of Title IV funds, regulations, and eligibility requirements
• Process stipends in accordance with Title IV rules and regulations
• Possess knowledge of applicable policies, procedures, regulations, and laws to ensure compliance
• Promptly respond to internal customer service issues, concerns, and escalations
• This position requires a flexible schedule and weekend hours to meet the needs of the university
• Performs other duties as assigned, including but not limited to:
• Assist with billing procedures on a term and semester basis
• Review pending charges and update tuition and fee configuration

Skills

Communication skills

Customer service

Problem solving

Organizational skills

Multitasking

Microsoft Office

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Post University is seeking a Student Accounts Processor in Waterbury, CT. The role involves handling tuition-related tasks for online and on-site students, ensuring compliance with Title IV rules, and delivering high-quality customer service to vendors, associates, and students.

The position supports the Assistant Director of Billing Services and includes administrative tasks such as billing and account adjustments.