Student Billing & Accounts Specialist I

College of DuPage; Glen Ellyn (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Tuition discounts for employees and/or

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Job summary

College of DuPage seeks a diligent Student Accounts Representative I (FT) to manage collections, cash receipt processes, inquiries, and cashiering for student and non-student accounts in the Cashiers Office.

You will assist students with understanding payment policies, process payments, and reconcile daily cash using Ellucian Colleague. Strong communication and basic computer skills are essential.

Qualifications

• High School diploma or equivalent required.
• One year of office or cashiering experience required.
• Computer literate with working knowledge of Windows.
• Experience in student accounts, accounts receivable or collections preferred.

Responsibilities

• Assist in collections, cash receipts, inquiries, and cashiering for student and non-student accounts in the Cashiers Office.
• Serve as front-line at the Cashier's Office window and respond professionally to inquiries from students, parents, and staff.
• Process daily payments received by the College for all accounts receivable invoices and miscellaneous billings.
• Reconcile daily cash receipts by verifying cash, checks, wire, and credit card payments against data in Ellucian Colleague System.
• Receive, review, and process petty cash requests in accordance with department and College policy.
• Collect and follow up on all past due student accounts assigned.
• Coordinate between Accounts Receivable and internal customers to ensure accurate student billing and posting.
• Communicate and monitor student account balances and payment plan installments.
• Distribute paper refund checks and assist with refunds and adjustments.
• Assist students with understanding payment policies, plans, IRS Form 1098-T, 529 Plans, and balances.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Cash handling

Education

High School diploma or equivalent

Tools

Ellucian Colleague

Windows OS

MS Office

Job description

College of DuPage seeks a diligent Student Accounts Representative I (FT) to manage collections, cash receipt processes, inquiries, and cashiering for student and non-student accounts in the Cashiers Office.

You will assist students with understanding payment policies, process payments, and reconcile daily cash using Ellucian Colleague. Strong communication and basic computer skills are essential.