Student Assistant Desk Supervisor

Auburn University; Auburn (AL); On-site; USD 12,000 - 17,000; Part time

Job summary

Auburn University Libraries is seeking applicants for the position of Student Assistant Desk Supervisor to provide customer service support at the Circulation Desk and Mell Classroom Information Desk. This role assists faculty, staff, and students while contributing to the daily operations of the unit.

Student assistants may work up to 20 hours per week with a non-traditional schedule and report to the Night Supervisor within the Circulation Unit.

Qualifications

• Must be currently enrolled as a student at Auburn University.
• Good communication and interpersonal skills are required.
• Ability to multitask and provide reliable customer service in a library setting.

Responsibilities

• Assist library patrons at the Circulation Desk and Mell Classroom Information Desk.
• Answer questions in person or by phone and maintain a safe environment in coordination with security.
• Check materials in and out, return items to shelves, and assist with printing/scanning needs.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Dependability

Multitasking

Education

Enrolled as Auburn University student

Job description

Overview

Auburn University Libraries is seeking applicants for the position of Student Assistant Desk Supervisor to provide customer service support at the Circulation Desk and Mell Classroom Information Desk. This role assists faculty, staff, and students while contributing to the daily operations of the unit. Student assistants may work up to 20 hours per week, based on operational needs. This position requires a non-traditional schedule and reports to the Night Supervisor within the Circulation Unit.

Up All Night Work Hours:

Monday – Friday, 12:00 a.m. – 7:15 a.m.

Pay Rate:

$9.35/hour + $2.40/hour shift premium for overnight hours

Responsibilities

• Assist all library patrons at the desks
• Answer questions face to face or via phone
• Maintain a safe and secure environment and coordinate with security officers
• Check library materials in and/or out
• Return items to the shelves
• Sort books and other library materials
• Assist with printing and scanning needs

Qualifications

• Must be currently enrolled as a student at Auburn University
• All application questions must be completed
• Must provide detailed availability for each day of the week within up all night work hours

Minimum Knowledge, Skills, and Abilities

Preferred Skills:

• Demonstrated interest in public service and delivering high-quality customer service
• Ability to work collaboratively and interact professionally with faculty, staff, and students
• Strong interpersonal and communication skills
• Strong attention to detail and organizational skills
• Demonstrated dependability, including consistent attendance and punctuality
• Ability to multitask and work effectively in a fast-paced environment

Physical Requirements:

• Ability to perform tasks that may include standing, walking, reaching, handling materials, and occasionally lifting or moving items weighing up to 25 pounds

Why Work at Auburn?

Why should YOUconsider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference!Have the satisfaction of knowing YOUare a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.