James E. Foy Information Desk Assistant

Auburn University; Auburn (AL); On-site; USD 9,092 - 12,949; Part time

Job summary

An established industry player is looking for a Student Desk Assistant to join their vibrant team at the James E. Foy Information Desk. This role offers students a chance to gain valuable work experience, build networks, and contribute to the academic environment. Responsibilities include greeting visitors, assisting with inquiries, and providing access to meeting rooms. Ideal candidates will be outgoing, customer-focused, and able to work flexible hours, including evenings and weekends. This position is perfect for those who want to make a difference while developing their professional skills in a supportive setting.

Qualifications

• Must be a currently enrolled student at Auburn University.
• Possess some customer service experience.

Responsibilities

• Greet visitors and assist them with inquiries.
• Provide access to meeting rooms and document lost items.
• Answer phone calls and direct inquiries appropriately.

Skills

Customer Service

Teamwork

Communication

Engagement with Diverse Populations

Education

Currently Enrolled Student

Job description

Please see Special Instructions for more details.

Attention Applicants: For Summer Semester - Must be eligible to work weekdays, evenings, and weekends, including early mornings.
For Fall Semester must be eligible to work weekdays, evenings, and weekends including early mornings and Game Days. Availability to work during semester breaks preferred, but not required.

Position Information

Requisition Number: Stu04238P

Home Org Name: Student Center Department

Division Name:

Position Title: James E. Foy Information Desk Assistant

Job Summary:

Student Affairs is excited to begin the search for a Student Desk Assistant to service the James E. Foy Information Desk!

Why should YOU consider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference. Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Essential Functions

• Greet building visitors in a cheerful and welcoming manner. Assist them with questions or directions as needed.
• Provide access to meeting rooms to customers who have reservations. Help them connect with Event Operations Team if Audio-Visual assistance is needed.
• Receive and document lost and found items.
• Answer the desk phone in a cheerful and welcoming manner. Assist callers with inquiries and direct them to the correct resources as needed.
• Attend all mandatory meetings and trainings.
• Arrive promptly for shifts, dressed in provided uniforms, presenting a professional appearance and enthusiastic team attitude.

Minimum Qualifications

• Currently enrolled student at Auburn University.
• Applicants must be eligible to work weekdays, evenings, and weekends, including mornings and Game Days during fall semester.
• Maintain a cumulative GPA of 2.0.
• Possess some customer service experience.
• An outgoing person willing to engage with a diverse visitor and caller population.
• Ability to work in team environment.

Preferred Qualifications

• Ability to work early mornings and during school breaks.
• Comprehensive knowledge of campus information.
• Hands-on experience in giving information to visitors and answering their questions.
• Highly skilled in greeting visitors and directing them to the right person or department.

Pay Rate

$8.00/hour

Work Hours

10 - 12

Location

Auburn, Alabama

Posting Date

04/01/2025

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Equal Opportunity Compliance (EOC) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.

Special Instructions to Applicants

Attention Applicants: For Summer Semester – Must be eligible to work weekdays, evenings, and weekends, including early mornings.
For Fall Semester must be eligible to work weekdays, evenings, and weekends including early mornings and Game Days. Availability to work during semester breaks preferred, but not required.

Required fields are indicated with an asterisk (*).