IT Student Assistant

Auburn; Auburn (AL); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Gain valuable work experience

Build your network

Make a difference in the academic experience

Job summary

Auburn University Libraries is hiring a Student Assistant for their IT Department. This role involves supporting faculty, staff, and students with technology needs, spanning various IT operations. Candidates should be enrolled at Auburn University and possess basic technical and customer service skills.

This position allows for up to 20 hours of work per week. Responsibilities include assisting with computing questions, IT maintenance, and ensuring a clean work environment.

Qualifications

• Eager to assist with technology and support operations.
• Availability during library operating hours is required.
• Ability to work in a fast-paced environment with multitasking.

Responsibilities

• Assist with hardware and software support for library users.
• Help IT staff with technology setup and maintenance.
• Direct users to the appropriate resources when necessary.

Skills

Basic technical skills

Customer service skills

Interpersonal skills

Organizational skills

Education

Enrolled student at Auburn University

Job description

Overview

Auburn University Libraries is seeking applicants for the position of Student Assistant in the Libraries’ IT Department. This role supports faculty, staff, and students by assisting with routine technology needs and contributing to the daily operations of the Libraries’ IT unit. Student assistants are expected to possess basic technical and customer service skills to support the department efficiently and effectively. Student workers are eligible to work up to 20 hours per week depending on the operational needs.

Responsibilities

• Assist Auburn University Libraries faculty and staff with basic computing questions and provide support for hardware and software troubleshooting, repairs, and routine maintenance
• Support IT staff with technology setup and maintenance, including installing software updates, imaging laptops and computers, and replacing or swapping out computer equipment
• Direct users to appropriate resources or personnel when issues cannot be resolved at the initial level
• Assist with setting up, transporting, and organizing technology equipment for library operations and events
• Maintain a clean, organized, and safe work environment within the IT workspace

Qualifications

• Enrolled student at Auburn University
• Must provide detailed availability for each day of the week within library operating hours

Minimum Knowledge, Skills, and Abilities

Preferred Skills

• Demonstrated interest in public service and providing high-quality customer service
• Ability to work collaboratively as part of a team while interacting professionally with faculty, staff, and students
• Strong interpersonal and communication skills
• Strong attention to detail and organizational skills
• Demonstrated dependability and ability to maintain consistent attendance and punctuality
• Ability to multitask and work effectively in a fast-paced environment

Physical Requirements

• Ability to perform tasks that may include standing, walking, reaching, handling equipment, and occasionally lifting or moving items weighing up to 25 pounds

Why Work at Auburn?

Why should YOU consider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life‑changing work our students and employees perform.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.