Student Admissions Advisor — Guide Prospective Students

Southern California Institute of Technology; Anaheim (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Southern California Institute of Technology is seeking an Admissions Advisor to manage the admissions life cycle from initial inquiry to new student orientation. You will be the first contact for inquiries, schedule visits, interview applicants, and guide prospective students through the admissions process.

Ideal candidates will have a bachelor’s degree, 2+ years in admissions or related customer service, and strong communication skills.

Qualifications

• A bachelor’s degree from an accredited college or university. Degree in a technical field preferred.
• Two or more years of experience in admissions at a higher education institution or other customer services/sales related experiences.
• Exhibits professionalism, strong work ethics, honesty, integrity, courtesy and respect in all dealings with students, parents, guests, or others with whom the school conducts business.
• Familiarity and comfort working with various web based applications and common business software.
• Sound judgment and reasoning skills to problem solve.
• Clear and concise communication skills.
• Ability to quickly learn new skills.
• Detail oriented, organized and able to prioritize tasks efficiently

Responsibilities

• Respond to and regularly follow up with inquiries from various sources in a timely and efficient manner. Establish rapport with applicants by providing program/school information, answering questions about the school, and asking pertinent fact finding questions.
• Schedule initial and follow-up appointments with applicants. Regularly confirm appointment schedules and maintain appointments in the schools database.
• Interview applicants by providing clear, complete and accurate information about the school, its programs and the admission process in accordance with school policy.
• Disseminate current advertisement and promotional media to prospective students throughout the admissions process and provide all student outcome information per school policy.
• Coordinate admissions examinations with each applicant, convey results of examinations and assist in rescheduling examinations as necessary.
• Maintain each applicants admissions file and ensure all documentation is complete and meets all school policies.
• Create reports for the Director of Admissions to include data on inquiries, application statuses, completed enrollments, and other information as requested by the Director of Admissions.
• Coordinate and follow-up with newly enrolled students to attend the schools orientation and monitor the attendance of newly enrolled students during the first few weeks of classes in coordination with the Student Services Office.
• Establish, meet and maintain all performance goals and expectations to meet the customer service, enrollment and reporting goals and expectations of the Admissions Office.
• Attend departmental meetings, graduation ceremonies and other school events as required.
• Foster an education environment that is conducive to learning, respect, integrity, professionalism and teamwork.
• Adhere to all requirements from the schools accrediting agency, state agencies, federal agencies and school policies.
• Perform other duties as requested by the Director of Admissions.

Education

Bachelor's degree

Job description

Southern California Institute of Technology is seeking an Admissions Advisor to manage the admissions life cycle from initial inquiry to new student orientation. You will be the first contact for inquiries, schedule visits, interview applicants, and guide prospective students through the admissions process.

Ideal candidates will have a bachelor’s degree, 2+ years in admissions or related customer service, and strong communication skills.