Admissions Advisor: Online Programs & Student Guidance

University of Southern California; Los Angeles (CA); On-site; USD 37,000 - 43,000; Full time

Job summary

University of Southern California Bovard College is seeking an Admissions Advisor to counsel and guide prospective students throughout the admission process. The role involves marketing programs, qualifying applicants, and guiding them to complete applications and enroll.

The ideal candidate is organized, decisive, and an excellent communicator, able to work both independently and in a team, with strong pipeline management skills.

Qualifications

• Bachelor's degree required.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Superior organizational and problem resolution skills.
• Ability to establish rapport and build relationships with potential students.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and meet deadlines.
• Proven track record of achieving measurable results in a fast-paced, deadline-driven department.

Responsibilities

• Develop relationships with prospective students via phone in a high-volume call environment.
• Connect with prospective students by telephone, email and through online presentations to advise them on Bovard College programs and encourage well qualified applicants to apply.
• Use a consultative approach to help guide students through the decision making process.
• Provide outstanding student centric service to applicants and prospective applicants.
• Drive application completion by following up with applicants and admissions coordinators.
• Achieve performance goals for each term by maintaining targeted conversion metrics at each stage of the admission process on a consistent basis.
• Stay current on programmatic and field-related information.
• The successful candidate will be an articulate, organized, results driven, dynamic and enthusiastic leader and team player.
• Performs other related duties as assigned or requested.

Skills

Excellent written and verbal comms

Interpersonal skills

Organizational skills

Rapport building

Adaptability

Deadline management

Detail oriented

Team player

Counseling applicants

Decision making

Education

Bachelor's degree

Job description

University of Southern California Bovard College is seeking an Admissions Advisor to counsel and guide prospective students throughout the admission process. The role involves marketing programs, qualifying applicants, and guiding them to complete applications and enroll.

The ideal candidate is organized, decisive, and an excellent communicator, able to work both independently and in a team, with strong pipeline management skills.