Student Administrative Assistant II _Non-FWS

The George Washington University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Job summary

The George Washington University in Washington, DC is seeking a Level of Support Student Support II to staff the front desk and provide administrative back-office support during standard business hours. This in-person role supports GW’s international offices and requires strong customer service skills.

Duties include greeting visitors, answering multi-line phones, data entry, filing, document management, and shipping logistics. Background check may be required.

Qualifications

• Some applicable educational, technical, or professional experience required; training provided.
• Strong communication and customer service skills.
• Interest in GW's international community is preferred.
• Must have strong computer skills, including Google Apps, email and Microsoft Office Suite.

Responsibilities

• Assist with front desk reception and back office administrative tasks.
• Answer multi-line telephones and manage office databases.
• Process documents, create FedEx packages, scan and file.
• Data entry, filing, visitor sign-in for ISO, OIP, and OSA; other duties as assigned.

Skills

Customer service

Communication

Tools

Google Apps

Microsoft Office Suite

Excel

Job description

Position Title

Level of Support

Level of Support Student Support II

Position Type

Position Type Non-FWS

Number of Openings

Number of Openings 1

Work Hours

Work Hours During Standard Business Hours (M-F 8am-5pm)

Wage Per Hour

Wage Per Hour 18.65

Division/School

Department Name

Department Name 521107 INTERNATIONAL SERVICES -N

Department Bio

The International Offices at the George Washington University include The International Services Office ( ISO ), The Office of International Programs ( OIP ) and The Office for Study Abroad ( OSA ). Collectively, these units facilitate international educational through their services and programs. The ISO team is the primary administrative, programming, and advising office for the GW international community; the OIP team provides administrative support and oversight across all three units; and the OSA facilitates undergraduate study abroad activity. The teams are a fast paced, results driven units where initiative, teamwork, attention to detail, and customer service are highly valued.

Position Specific Summary

This position supports the front desk reception and administrative back office functions, and requires strong customer service skills as well as great attention to detail in a fast-paced environment. Duties include but are not limited to: document intake/outtake and related documentation; answering multi-line telephones; use of office databases; creating FedEx packages for shipping; scanning documents and general document management; data entry; filing; visitor sign-in and processing for all three international offices ( ISO , OIP , and OSA ); other duties as assigned.

Standard Position Description

The student will serve as an administrative assistant and perform tasks to support the operations of the the office or department. Task may include managing small to mid-level projects or events, responding to departmental inquiries, assist with communications and marketing, data entry, and other general office tasks. Special projects or duties may be assigned related to specific office needs.

Professional Outcomes

Professional Outcomes Critical Thinking, Communication, Teamwork, Leadership, Professionalism, Inclusion, Technology and Data, Career Development

Required Qualifications

Some applicable educational, technical, or professional experience required, some training will be provided.

Preferred Qualifications

Successful applicants will have strong communication and customer service skills. An interest in working with and supporting GW's international community is preferred. Must have strong computer skills, including Google Apps, email and Microsoft Office Suite (Word, Excel).

Job Open Date

Job Open Date 11/09/2026

Job Close Date

Job Close Date 11/30/2026

Campus Location

Work Type Designation

Work Type Designation In-Person

Special Instructions Summary

EEO Statement

The university is an Equal Employment Opportunity/Affirmative Action ( EEO /AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement .

The student employee will: Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required.

Supplemental Questions

• Please describe any previous experience working in a customer service role?

  (Open Ended Question)



• Are you available to work during the Summer?
  
  
  • Yes
  
  
  • No
  
  


• Please describe a situation where you had to manage stress and/or multiple competing priorities. What did you do to be successful in that situation?

  (Open Ended Question)



• Why are you interested in this position?

  (Open Ended Question)