Student Accounts & Workday Transition Specialist

Hamilton College; Town of Clinton (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Hamilton College in Clinton, NY seeks a Student Accounts Technical Assistant to support day-to-day operations during a large Workday SIS migration. You will assist the Student Accounts Team, manage a wide range of tasks, and help ensure accuracy and efficiency.

This is a full-time, non-exempt position ending June 30, 2028, handling billing inquiries, payment options counseling, daily cash receipts, end-of-day processing, and data cleanup as part of the Workday transition.

Qualifications

• Associate degree plus 2+ years of relevant experience.
• Proficiency with desktop software and spreadsheets.
• Effective written and verbal communication required.

Responsibilities

• Answer billing inquiries from parents and students; advise on payment options.
• Enter daily cash receipts and process End of Day transactions.
• Run electronic payment plan files and posting of charges.
• Prepare account reconciliations for weekly review and assist with data entry tasks.

Skills

Desktop software proficiency

Spreadsheet proficiency

Customer service orientation

Communication skills

Teamwork

Data confidentiality

Time management

Education

Associate degree in business or customer services

Tools

AI applications

Job description

Hamilton College in Clinton, NY seeks a Student Accounts Technical Assistant to support day-to-day operations during a large Workday SIS migration. You will assist the Student Accounts Team, manage a wide range of tasks, and help ensure accuracy and efficiency.

This is a full-time, non-exempt position ending June 30, 2028, handling billing inquiries, payment options counseling, daily cash receipts, end-of-day processing, and data cleanup as part of the Workday transition.