Remote Student Accounts & Payments Specialist

William & Mary

Williamsburg (VA)

On-site

USD 42,000 - 45,000

Full time

14 days+

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Job summary

William & Mary is seeking a Student Accounts Specialist (Temporary Backfill) to support the Bursar Office through the Workday Student implementation. You will handle payments, scholarships, waivers, and third-party sponsorships while delivering outstanding customer service to students and families.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced office.

Qualifications

High school diploma or equivalent.
Experience providing excellent customer service in a professional office environment.
Experience processing financial transactions or performing accounting, bookkeeping, cashiering, or fiscal support functions.
Strong attention to detail with the ability to maintain accurate financial records.
Proficiency with Microsoft Office applications, particularly Excel and Word.

Responsibilities

Process student account transactions accurately and in accordance with University policies.
Assist with scholarship, waiver, sponsorship, and third-party payment processing.
Review student accounts for accuracy and resolve routine account discrepancies.
Support reconciliation of student account transactions between student records and financial records.
Assist with daily operational tasks to ensure timely processing of student account activity.
Maintain accurate electronic and physical records in accordance with University record retention policies.