Student Accounts Specialist: Payments & Student Support

Chatham; Pittsburgh (Allegheny County); Vor Ort; USD 38.000 - 45.000; Vollzeit

Zusammenfassung

Chatham University is seeking a Student Accounts Coordinator to support student accounts and accounts receivable under the supervision of the Director of Finance. You will process payments, prepare billing, manage payment plans, and assist with collections while delivering exceptional service to students, families, and staff.

The role requires strong organizational skills, attention to detail, and a commitment to a student-centered experience.

Qualifikationen

• Bachelor's degree preferred.
• 1–2 years of experience in customer service, accounts receivable, accounting, or a related field.
• Experience in student accounts or financial aid preferred.
• Strong interpersonal and administrative skills.
• Ability to analyze data and create reports.
• Commitment to a student-centered experience.

Aufgaben

• Process and post student payments accurately to student accounts.
• Prepare and review monthly student billing statements.
• Administer payment plans and monitor compliance.
• Assist with collection activities and outreach.
• Provide responsive customer service to students, parents, and staff.
• Maintain accurate records for compliance and reporting.
• Develop and update procedures to improve efficiency.
• Collaborate with campus partners and maintain training materials.

Kenntnisse

Customer service

Accounts receivable

Accounts payable

Accounting

Data analysis

Excel

Anthology

Workday

Ausbildung

Bachelor's degree preferred

Tools

Anthology

Workday

Excel

Jobbeschreibung

Chatham University is seeking a Student Accounts Coordinator to support student accounts and accounts receivable under the supervision of the Director of Finance. You will process payments, prepare billing, manage payment plans, and assist with collections while delivering exceptional service to students, families, and staff.

The role requires strong organizational skills, attention to detail, and a commitment to a student-centered experience.