Nursing Student Accounts & Payments Specialist

Post University; Waterbury (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Post University is seeking a detail-oriented professional for the Office of Student Accounts to manage tuition processing, billing, and related customer service for students. You will work with both active and inactive students, supporting the Lead to maintain high service standards and promote student success and retention.

Responsibilities include collections, payment plans, invoicing, data entry, and ensuring compliance with internal and federal policies.

Qualifications

• Bachelor's degree preferred or 1–2 years of customer service experience.
• Proficiency in Microsoft Office, internet applications and database software.
• Excellent oral and written communication skills.
• Self-starter with ability to multitask.
• Strong problem-solving and attention to detail.
• Ability to work in a team-oriented environment.
• Energetic and goal-driven in a fast-paced setting.

Responsibilities

• Communicates with primarily new students on payment completion requirements.
• Counsels students with high balances or delinquent accounts.
• Contacts students to collect outstanding balances and establishes payment plans.
• Prepares payment plans for tuition and fees.

Skills

Customer service

Communication

Multitasking

Problem-solving

Teamwork

Education

Bachelor's degree preferred

1–2 years customer service

Tools

Microsoft Office

Internet applications

Database software

Job description

Post University is seeking a detail-oriented professional for the Office of Student Accounts to manage tuition processing, billing, and related customer service for students. You will work with both active and inactive students, supporting the Lead to maintain high service standards and promote student success and retention.

Responsibilities include collections, payment plans, invoicing, data entry, and ensuring compliance with internal and federal policies.