Student Accounts Representative - 997131

HTU; Fort Lauderdale (FL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Tuition waiver

Retirement plan

Medical and dental plans

Job summary

HTU is seeking a detail-oriented Finance Clerk to manage student account balances, process billing and refunds, and maintain accurate records. You will advise students and families on payment options, ensuring adherence to Bursar policies and accounts receivable controls.

The role requires strong numeracy, 10-key, MS Office proficiency, and the ability to train new staff. Evening/weekend availability may be needed and confidentiality is essential.

Qualifications

• Requires Associate's Degree or 60 college credits.
• Experience: 1 year in finance-related office work and 3 months bookkeeping/cashiering.
• Proficient with MS Office, data entry, and internet research.
• Excellent numerical and reconciliation skills; strong communication.

Responsibilities

• Research and analyze outstanding student account balances to ensure payment accuracy and adjust as needed.
• Advise students, families, and NSU community on payment options and Bursar policies to prevent AR growth.
• Process specialized billing, invoices, and receipts for student fund receipts.
• Track and maintain records of payments and charges for accuracy.
• Issue refunds promptly to students and third-party vendors.
• Review data, correct discrepancies, and apply holds as needed.
• Provide training to ESS staff on student account processes.
• Perform other duties as assigned.

Skills

10-key skills

Account reconciliations

Numbers handling

Strong communication

Prioritization

Education

Associate's Degree or 60 college credits

Tools

MS Office

Data entry

Internet research

Banner or NSU software

Job description

Your Role

Here’s what you will be doing:

• Research and analyze outstanding student account balances to ensure payment information accuracy and make necessary adjustments.
• Advise prospective and current students, their families, and the NSU community on payment options and Bursar policies to prevent increases in accounts receivables.
• Process specialized billing, invoices, and receipts to facilitate student fund receipt from appropriate parties.
• Track and maintain records of payments and charges to ensure student account accuracy.
• Issue refunds to students and third-party vendors/agencies promptly for excess payments.
• Review data and correct discrepancies to maintain accurate student account information and apply appropriate holds.
• Provide training to new ESS staff on student account processes to ensure proper employee training.
• Perform other duties as assigned.

About You

The company is looking for:

• Proficiency in handling numbers, account reconciliations, and strong 10-key skills.
• Proficient knowledge of MS Office (Word, Excel, Outlook), data entry, and internet research abilities.
• Strong verbal and written communication skills.
• Ability to prioritize multiple tasks to meet deadlines.
• Excellent customer service and conflict resolution skills.
• Accuracy in entering and verifying information.
• Proactive, punctual, reliable, and able to work independently.
• Good organizational and time management skills.
• Ability to maintain confidential information.
• Willingness to work evenings and weekends if necessary.
• Ability to communicate effectively and work cooperatively with colleagues and supervisory staff.
• Physical ability to perform job duties involving sitting, standing, and use of equipment such as pens and keyboards.
• Education: Associate's Degree or 60 college credits.
• Experience: One year of finance-related office experience and at least three months of bookkeeping and/or cashiering experience.
• Preferred: Experience with student accounting systems, academic institutions (preferably higher education), and Banner or other NSU software systems.

Compensation & Benefits

• Hourly pay rate of $18.20, equivalent to $35,490 annually.
• Comprehensive benefits package including tuition waiver, retirement plan, and excellent medical and dental plans.