Student Accounts & Payments Specialist II

Joliet Junior College; Joliet (IL); On-site; USD 30,307 - 33,062; Part time

Job summary

Joliet Junior College seeks a Specialist II (Temporary) to join the Student Accounts & Payments team. The role handles billing, payments, refunds, and delinquent account collections in a confidential setting, reporting to the Bursar.

The position supports 28 hours per week with 11:00 am–6:00 pm hours and occasional coverage; experience in accounts receivable and MS Office is preferred. This part-time role offers a fast-paced, team-oriented environment.

Qualifications

• High school diploma or equivalent.
• Three years of student accounts receivable or similar accounting experience.
• Experience with Microsoft Office Suite and Internet.
• Ability to work in a fast-paced environment with interruptions.
• Strong organizational and communication skills in a diverse environment.
• Flexibility to adjust scheduled hours.
• Ability to establish cooperative relationships with college and community; cultural competence.
• Commitment to the college's values of respect, inclusion, integrity, collaboration and quality.

Responsibilities

• Receive, research, review, process, record and deposit all monies for the institution in an accurate and timely manner.
• Communicate effectively with customers.
• Provide cash management support to college departments.
• Maintain software and outsourced vendor relationships related to student accounts.
• Handle accounting, invoicing and refunds for student accounts receivable/payable per guidelines and FERPA.
• Train and support employees on accounts receivable processes.
• Coordinate collection efforts of delinquent accounts with collections or legal agencies.
• Prepare data and trends for management and assist during audits.
• Contribute to department and college goals and participate in committees.

Skills

Customer service

Communication skills

Time management

Education

High school or equivalent

Associate's degree

Tools

Ellucian software

Microsoft Office

Job description

Joliet Junior College seeks a Specialist II (Temporary) to join the Student Accounts & Payments team. The role handles billing, payments, refunds, and delinquent account collections in a confidential setting, reporting to the Bursar.

The position supports 28 hours per week with 11:00 am–6:00 pm hours and occasional coverage; experience in accounts receivable and MS Office is preferred. This part-time role offers a fast-paced, team-oriented environment.