Student Accounts & Payments Specialist

The Rector & Visitors of the University of Virginia; Wise (VA); On-site; USD 34,632 - 42,328; Full time

Job summary

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This role processes payments to student accounts, balances cash receipts, and assists students, parents, faculty, and staff with payment-related inquiries.

Based in Wise, VA, the position emphasizes strong customer service, accuracy, and the ability to manage multiple tasks in a fast-paced environment; experience with Excel and Outlook is preferred.

Qualifications

• High school diploma or equivalent is required.
• Experience using Microsoft Excel and Outlook.
• Strong organizational skills with multi-tasking ability.
• Excellent attention to detail, accuracy, and problem-solving.
• Demonstrated initiative, dependability and customer service orientation.
• Bachelor's degree in accounting, finance, business, or related field preferred.
• Experience in cashiering, student accounts or related financial services in education preferred.

Responsibilities

• Process payments to student accounts for tuition, housing and meal plans.
• Balance and reconcile daily cash receipts and deposits.
• Prepare student refund checks and administer payment plans.
• Assist students, parents, faculty, staff and community with payment inquiries.
• Perform daily, weekly, monthly, quarterly and annual financial tasks as assigned.

Skills

Customer service

Organizational skills

Attention to detail

Problem solving

Initiative

Dependability

Education

High school diploma or equivalent

Bachelor's degree in accounting/finance/business

Tools

Microsoft Excel

Microsoft Outlook

Job description

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This role processes payments to student accounts, balances cash receipts, and assists students, parents, faculty, and staff with payment-related inquiries.

Based in Wise, VA, the position emphasizes strong customer service, accuracy, and the ability to manage multiple tasks in a fast-paced environment; experience with Excel and Outlook is preferred.