Student Accounts & Payments Specialist

The University of Virginia's College at Wise; Wise (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This role handles payments for tuition, housing, meal plans and related inquiries, delivering courteous service to students, parents, faculty and staff.

Based in Wise, VA, the position emphasizes accurate cash handling, deposit reconciliation, refund processing and assisting with payment plans and account questions within a collaborative finance team.

Qualifications

• High school diploma or equivalent required.
• Experience using Microsoft Excel and Outlook.
• Strong organizational skills with multi-tasking in a fast-paced environment.
• Excellent attention to detail, accuracy, and problem-solving.
• Demonstrated initiative, dependability and customer service orientation.

Responsibilities

• Process payments to student accounts including tuition, fees, housing, and meal plans.
• Receive and reconcile departmental deposits and assist with various payment services.
• Balance daily cash receipts, prepare refund checks, and administer payment plans.
• Assist students, parents, faculty, staff, and community members with payment inquiries.
• Perform daily, weekly, monthly, quarterly, and annual financial/administrative tasks as assigned.

Skills

Microsoft Excel

Microsoft Outlook

Organization & prioritization

Attention to detail

Customer service orientation

Initiative & dependability

Education

High school diploma or equivalent

Bachelor's degree in accounting, finance, business, or related field

Job description

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This role handles payments for tuition, housing, meal plans and related inquiries, delivering courteous service to students, parents, faculty and staff.

Based in Wise, VA, the position emphasizes accurate cash handling, deposit reconciliation, refund processing and assisting with payment plans and account questions within a collaborative finance team.