Student Accounts Assistant I

Del Mar College Testing Center; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Del Mar College is seeking a Student Accounts Assistant to provide front-line cashiering and customer service in the Business Office. You will handle payments by cash, check, card, and mail, balance a daily cash drawer, and post payments to student accounts in the SIS.

The role requires a high school diploma or GED and at least one year of related experience. Strong cash-handling and communication skills are essential; some evenings/locations may be required, with multiple sites as assigned.

Qualifications

• High school diploma or GED required.
• One year related experience required.
• Knowledge of basic cash handling procedures and internal controls.
• Ability to communicate information clearly to individuals.
• Ability to remain courteous, calm, and solutions-oriented during difficult conversations.

Responsibilities

• Serve as cashier for the Business Office/Bursar and process payments by cash, check, card, or mail.
• Balance and reconcile daily cash drawer and report discrepancies.
• Post payments to student accounts in the SIS and issue receipts.
• Provide front-line customer service by phone, email, and in person.
• Perform general clerical duties and maintain accurate records.

Skills

Cash handling

Customer service

Communication

Teamwork

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

POS systems

Student information systems

Job description

The Student Accounts Assistant provides front-line cashiering and customer service support within the Business Office/Bursar. This position is responsible for accurately processing student payments across multiple channels, balancing a daily cash drawer, and providing courteous, accurate service to students, parents, faculty, and staff regarding tuition, fees, and account balances. The Assistant serves as a welcoming first point of contact for the office, handling routine transactions and inquiries while referring more complex account issues to appropriate staff.
This position works at a service counter/cashiering window in a standard office environment, with regular use of a computer, cash drawer, and standard office equipment.
Prolonged periods of standing or sitting at a counter may be required.
Extended or adjusted hours may be required during peak registration, payment deadlines, and refund periods.
Must be available to work at multiple locations as assigned.

Minimum Qualifications

High School diploma or GED equivalent.
One (1) year related experience.

Required Job Knowledge, Skills, Abilities

Knowledge of basic cash handling procedures and internal controls.
Demonstrated ability to accurately handle cash and process financial transactions.
Ability to communicate information clearly to individuals.
Ability to remain courteous, calm, and solutions-oriented when handling sensitive or difficult conversations.
Ability to maintain accurate records and follow established cash handling and reconciliation procedures.
Ability to work effectively both independently and as part of a team, particularly during high-volume periods such as registration and payment deadlines.
Ability to exercise sound judgment and protect confidential student information.
Commitment to providing equitable, respectful, and student-centered service.
Skill in working with Microsoft Office and Windows-based applications, as well as point-of-sale or cash register equipment.

Preferred Qualifications

Prior cashiering or cash-handling experience in a higher education, banking, or retail setting.
Experience with student information systems, point-of-sale systems, or accounting software.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

Job Duty

Serve as cashier for the Business Office/Bursar, accepting and accurately processing payments by cash, check, credit/debit card, and money order at the counter and through mail payments.
Balance and reconcile a daily cash drawer, prepare accurate cash-out reports, and report discrepancies to the supervisor promptly.
Prepare and process daily bank deposits in accordance with institutional cash handling procedures.
Post payments accurately and timely to student accounts within the student information system.
Issue receipts and maintain accurate transaction records for all payments received.

Job Duty

Provide front-line customer service by phone, email, and in person regarding tuition, fees, payment plans, refunds, and account balances.
Explain payment deadlines, payment options, and institutional billing policies and procedures to students, faculty, staff, and the general public.
Research and resolve routine student account questions, escalating complex issues to the appropriate staff member.
Maintain confidentiality of student financial and personal information in accordance with FERPA and institutional policy.

Job Duty

Assist with general clerical duties, including data entry, filing, scanning, and document preparation.
Post information into databases on student schedules, contracts, and miscellaneous fees, such as testing fees, parking fees, and graduation fees.

Job Duty

Maintain a clean, organized, and professional cashiering and service area.
Identify and report discrepancies in account charges or payments and coordinate with other departments as needed for resolution.
Perform other related duties as assigned.

Supplemental Questions

• * Do you have a high school diploma or GED equivalent?
  • Yes
  • No
• * Do you have one (1) year related experience?
  • Yes
  • No

Required Documents

• Resume
• Letter of Interest

Optional Documents

• Transcripts

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.