CUSTOMER SERVICE CLERK POOL

Del Mar College Testing Center; Corpus Christi, Northern (TX, KY); Hybrid; USD 12,000 - 17,000; Part time

Job summary

Del Mar College is seeking a part-time Customer Service Clerk to join the Student Enrollment Center pool. The role provides information and guidance to students, faculty, staff, and the public in a professional, customer-service oriented manner.

Flexibility to work at any Del Mar College campus location and shifts (morning or afternoon) is required to ensure adequate coverage of office hours. The pool is valid for one year and applicants who wish to remain must reapply and update their

Qualifications

• One year of advanced study or training past high school diploma/GED equivalency with six months of related experience, or one year and six months of related experience.
• Excellent customer service skills.
• Ability to communicate courteously and effectively with students, faculty, staff, and the public.

Responsibilities

• Perform general office functions by SEC kiosk, answering general questions, providing information on SEC activities, departmental location, and contact information.
• Provide information and guidance in the areas of services located in the Student Enrollment Center, assist students with general questions, provide directional information of departments and contact information.
• Participate and provide support during registration periods at any College campus, center, and outreach event.
• Perform other additional duties as assigned.

Skills

Excellent customer service skills

Clear communication

Education

High school diploma or GED + 1 year of advanced study or training

Job description

Please see Special Instructions for more details.

This is a CONTINUOUS recruitment for an applicant POOL to fill Part-Time assignments on an as-needed basis. Departments or divisions will refer to the POOL of applications on file to fill vacancies as the need arises. You will be contacted by the Hiring Manager should the department/division be interested in scheduling an interview. AN APPLICATION IS VALID FOR ONE YEAR, AT WHICH TIME APPLICANTS WISHING TO REMAIN IN THE POOL MUST REAPPLY AND UPDATE THEIR INFORMATION.

Position Information

Posting Number

PT2261

Job Title

CUSTOMER SERVICE CLERK POOL

Department

Position Type

Non-Exempt

Employment Status

Part-Time

Salary

$10.00/Per Hour

Open Date

11/12/2025

Close Date

Open Until Filled No

Position Summary Information

* This position requires flexibility to work at any Del Mar College campus location, and work any shift (morning or afternoon), to provide adequate coverage of office business hours. *

The Customer Service Clerk reports directly to the Assistant Director of Admissions. The purpose of this position is to provide information and guidance regarding the services provided by the Student Enrollment Center to students, faculty, staff, and the public in a professional and customer service oriented manner.

This is accomplished by:

• Providing campus and education information.
• Responding to general questions with accurate and current information.
• Assist with other general activities as assigned.

Minimum Qualifications

• One (1) year of advanced study or training past the high school diploma/ GED equivalency AND six (6) months of related experience.
• - OR -
• One (1) year and six (6) months of related experience.

Required Job Knowledge, Skills, Abilities

• Excellent customer service skills.
• Ability to communicate courteously and effectively with students, faculty, staff, and public.

Preferred Qualifications

Six (6) months experience working in a college setting.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College's Strategic Plan 2024-2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College's ability to serve its students and community.

Job Duties

Job Duty

Perform general office functions by SEC kiosk, answering general questions, providing information on SEC activities, departmental location, and contact information. Assisting staff and students as required.

Job Duty

Provide information and guidance in the areas of services located in the Student Enrollment Center, assists students with general questions, provide directional information of departments and contact information.

Job Duty

Participate and provide support during registration periods at any College campus, center, and outreach event.

Job Duty

Perform other additional duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have one (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience ***OR*** do you have one (1) year and six (6) months of related experience?
  • Yes, I have one (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience (submission of transcript(s) required).
  • Yes, I have one (1) year and six (6) months of related experience.
  • No, I do not have the required education and/or experience.

Required Documents

• Resume
• Letter of Interest

Optional Documents

• Transcripts

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.