Disability Resources and Services Assistant Temporary Pool

Community College of Allegheny County; Pittsburgh (Allegheny County); On-site; USD 30,307; Part time

Benefits offered by this job

Medical benefits at full employee cost

Job summary

A community college is seeking a Disability Resources and Services Assistant for a temporary part-time role. This position involves proctoring exams and providing support for students with disabilities. Candidates should have a high school diploma and experience in customer service. Ability to work with diverse student populations and excellent communication skills are essential. This role offers 25 hours per week at $22.00/hour, with potential for medical benefits.

Qualifications

• Minimum of two years previous student service or customer service experience.
• Excellent written communication skills in report writing and business correspondence.
• Ability to understand learning impacts of disabilities and provide appropriate accommodations.

Responsibilities

• Assist with exam proctoring for students with accommodations.
• Communicate changes to testing schedule with staff.
• Maintain confidentiality of the test environment.

Skills

Customer service experience

Ability to work with diverse students

Communication skills

Interpersonal skills

Education

High School Diploma

Associate degree (preferred)

Tools

Microsoft Office

Accuplacer or similar software (knowledge)

Job description

Overview

Disability Resources and Services Assistant Temporary Pool

Position title and details

Position Title: Disability Resources and Services Assistant Temporary Pool

Department: Disability Resources and Svs

Campus: College Wide

Additional Information: If you are a PSERS retiree, per PSERS guidelines, employment by the College as an adjunct faculty member will result in the suspension of your retirement benefits by PSERS. This is a temporary part-time 25 hours/week position with option for medical benefits at full employee cost.

Work hours and compensation

Work Hours: 25-hour workweek, Monday through Friday between 8:30 a.m. and 10:00 p.m. Actual hours determined at onset of employment. May require occasional flexibility, evenings and Saturdays.

Hourly Wage: $22.00/hour

Job Category: Temporary Part-Time Pool

Employment Type: Temporary Part-Time

General Summary

The Disability Resources and Services Assistant serves as the primary test proctor for students with approved disability-related accommodations and oversees the testing site during scheduled hours. This assistant performs all duties related to test administration and coordination of Disability Resources and Services Offices during scheduled hours.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education and/or Experience

Required

• High School Diploma
• Minimum of two years previous student service or customer service experience.

Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.

Ability to work with students of all abilities.

Preferred

• Associate degree from an accredited college or university.
• At least one-year experience in a higher education or testing environment.
• Prior experience working with students requiring special accommodations.

Communication Skills

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Computer Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Internet skills.
• Knowledge of Accuplacer or other administrative software is a plus.

Other Skills and Abilities

• Excellent communication and public speaking skills.
• Excellent interpersonal skills; ability to work well with people.
• Excellent written communication skills in report writing and business correspondence.
• Knowledge of the Community College and Higher Education system.

Duties

1. Assist with exam proctoring for students whose accommodations necessitate examinations within the Disability Resources and Services Office, including proctoring services, scheduling exams, and coordination with the Proctoring Coordinator and DR&S administrators.
2. Perform day-to-day coordination of all accommodated testing activities.
3. Communicate any changes to testing schedule with appropriate staff.
4. Maintain the integrity and confidentiality of the test environment.
5. Act as the primary proctor at designated testing site.
6. Provide excellent student and customer service by answering questions from visitors and callers.
7. Provide one-on-one care and coaching for students with disabilities.
8. Recommend, request and obtain resources, materials and technology necessary for students.
9. Maintain records, process scores, and produce reports as needed.
10. Provide administrative support and coverage at reception area when possible.
11. Respond to faculty and staff alerts and other alerts for students who are experiencing difficulty in the classroom.

Clearances

Current criminal record/child abuse clearances are required if offered the position and to be employed at the College. Required clearances include Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. Instructions on how to obtain these clearances are available through the College.

To view the full job posting and apply, see the college career site.