Learning Assistant II: Academic Testing Proctor

Frederick Community College; Frederick (MD); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Medical, dental, and vision plans

Tuition waivers and reimbursement

Generous leave benefits

Retirement plans

Job summary

Frederick Community College is seeking a part-time Learning Assistant II: Academic Testing Proctor to support the Testing Center's operations. This role includes administering various assessments, communicating policies, and ensuring a secure testing environment.

The ideal candidate will have a High School Diploma and two years of work experience. The position offers flexible shifts on weekdays and Saturdays, along with a benefits package that includes medical, dental, and tuition reimbursement.

Qualifications

• High School Diploma required.
• Two years of work experience preferred.
• Customer service experience beneficial.

Responsibilities

• Administer and proctor tests for various assessments.
• Communicate testing policies and procedures.
• Maintain a secure and compliant assessment environment.
• Provide technology support during test administration.
• Complete clerical tasks associated with daily operations.

Skills

Customer service work experience

Verbal and written communication skills

Basic troubleshooting IT skills

Ability to work effectively with diverse community

Education

High School Diploma

Associate Degree or some college experience

Job description

Requisition Number

AS983P

Job Title

Learning Assistant II: Academic Testing Proctor

Pay Rate

$15.91 hourly

Position Type

Part-time Variable Schedule

Position Summary

The Learning Assistant II: Academic Testing Proctor supports the daily activities and strategic operations of the Testing Center by proctoring placement, course exams, and other internal and external assessments. Proctors provide high-quality customer service and uphold exam integrity while working with a diverse community of students, faculty, staff, visitors, and members of the greater Frederick community.

Essential Duties and Responsibilities

1. Administer and proctor tests, including placement, departmental make-up, online/hybrid, contracted/high stakes certification, and professionally proctored exams.
2. Communicate testing policies, procedures, protocols, and general College information to students, faculty, College staff, and other community members.
3. Follow Testing Center policies, procedures, and protocols to maintain a safe, secure, and compliant assessment environment for internal/external audits.
4. Use student information systems and related technologies to query and enter student data.
5. Provide technology support and troubleshoot during test administration as needed.
6. Secure and maintain credentials necessary to administer specialized assessments as assigned.
7. Serve in a confidential capacity regarding classified student, instructor, and client information.
8. Complete clerical and other tasks associated with the daily operations of the Testing Center.

Required Minimum Qualifications

1. High School Diploma
2. Two (2) years of work experience

Desired Qualifications

1. Associate Degree or some college experience
2. Customer service work experience
3. Verbal and written communication skills
4. Basic troubleshooting IT skills and experience using workplace technologies
5. Ability to work effectively with a wide range of constituencies in a diverse community

Work Schedule

Weekday morning, mid‑day, evening, and Saturday morning shifts available.

Full/Part Time

Part Time

Telework Eligible?

No

Essential Personnel?

No

Special Instructions to Applicants

All applications and required documents must be submitted online. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position. Frederick Community College offers a benefits package that includes medical, dental, and vision plans, tuition waivers and reimbursement, generous leave benefits, retirement plans, and more.

Non-Discrimination Statement

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.