Customer Service Assistant

AtWork!; Marietta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

AtWork! is seeking a Front Desk / Customer Service Assistant in Marietta, GA to manage front desk operations and support print processes. You will handle reception, phone inquiries, data entry, and basic print coordination, ensuring smooth daily operations.

The role emphasizes customer service, order tracking, and document handling within a professional office environment, with standard Monday–Friday hours from 8:00 AM to 5:00 PM.

Qualifications

• Experience with front desk operations and customer service.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Front Desk Operations: Welcome visitors, handle phone calls, and maintain a professional reception area.
• Customer Support: Assist customers with print-related inquiries, order placements, and problem resolution.
• Print Coordination: Support printing tasks such as order tracking, file preparation, and job ticket management.
• Administrative Support: Manage mail, organize files, and assist with general office duties.
• Data Entry: Accurately input job details and client information into our systems

Skills

Front Desk Operations

Customer Service

Print Coordination

Administrative Support

Data Entry

Tools

Microsoft Office Suite

Job description

We are seeking a skilled, customer-focused Front Desk / Customer Service Assistant to manage front desk operations, assist clients, and provide essential support for our printing processes. This role combines administrative tasks, customer service, data entry, and basic print coordination, with a focus on print management.

Monday-Friday scheduled hours Work hours 8: 00 AM -5: 00 PM

Key Responsibilities

• Front Desk Operations: Welcome visitors, handle phone calls, and maintain a professional reception area.


• Customer Support: Assist customers with print-related inquiries, order placements, and problem resolution.


• Print Coordination: Support printing tasks such as order tracking, file preparation, and job ticket management.


• Administrative Support: Mange mail, organize files, and assist with general office duties.


• Data Entry: Accurately input job details and client information into our systems

Preferred Qualifications

• Proficiency with Microsoft Office Suite, (Work, Excel, Outlook)