Strengthening Workforce Skills Project Assistant - Grant Funded

Harper College; Hoffman Estates (IL); On-site; USD 25,000 - 34,000; Part time

Job summary

Harper College in the Chicago suburbs seeks a part-time Career and Customized Training Assistant to support NSAW initiatives. You will provide program information to students, assist with enrollment, and help maintain data and scholarship processes across Harper’s Schaumburg, Palatine, Mount Prospect, and Hanover Park locations.

Qualifications include an associate degree or equivalent, at least two years of office experience, and comfort working with diverse student populations.

Qualifications

• Associate degree or equivalent experience required.
• Minimum two years of office support experience.
• Experience in adult or continuing education preferred.
• Advanced skills in Word, Excel, and Outlook.
• Experience working with diverse student populations; bilingual preferred.

Responsibilities

• Provides program information to students via phone, email, or in person at Harper’s Schaumburg, Palatine, Mount Prospect, and Hanover Park locations.
• Supports outreach and enrollment efforts for NSAW initiatives, including digital literacy, healthcare, business, AI-related training, and sector-based pathways.
• Maintains the scholarship application form and processes, applying funds to student accounts and enrolling in classes.
• Provides ongoing retention support to students, including barrier assessment, referrals, and proactive follow-up.
• Represents CE at events to promote programs and recruit students (evening and weekend participation required).
• Coordinates book inventory, supplies, and equipment; ensures materials are available to students and instructors.

Skills

Office support

Microsoft Word

Microsoft Excel

Outlook

Education

Associate degree

Tools

Banner

SharePoint

Teams

Webex

Job description

ABOUT US

We are Harper College…the college in your community.

The College was established by referendum in 1965 and openedSeptember 1967. It is named for Dr. William Rainey Harper, apioneer in the junior college movement in the United States and thefirst president of the University of Chicago.

Harper College is now one of the nation’s premier communitycolleges and one of the largest, serving approximately 29,000students annually in Chicago’s northwest suburbs. The College’sacademic programs prepare students for rewarding careers and fortransfer to four-year universities. Harper offers associate degreeand certification programs, advanced career programs, workforcetraining, professional development, continuing education classes,accelerated degree options for adults and developmental educationprograms.

At Harper College, we are committed to fair and equitablecompensation for all employees. In compliance with Illinois statelaw, we prioritize transparency in salary information. Our salaryranges reflect our dedication to attracting and retaining toptalent while ensuring equitable pay practices.We encourage opendiscussions about compensation and invite you to reach out with anyquestions you may have regarding salary details. Harper Collegetypically offers compensation up to the median market rate for thisposition. We aim to ensure our pay is competitive while aligningwith both the role's requirements and the candidate's experience.To review all benefit information visit us at:

https://www.harpercollege.edu/about/directory/hr/index.php

QUALIFICATIONS JOB DESCRIPTION

Characteristic Duties:

• Provides program information to students in a timely manner.Inquiries and referrals may be received by phone, email, and personat Harper’s Palatine, Schaumburg, Mount Prospect, and Hanover Parklocations. Includes travel or remote participation in localcommunity events in the Harper College district. Meetings withstudents will be done as needed in-person, virtually using Webex orMS Teams, or via telephone.
• Stays current on all noncredit and customized training programsoffered by the NSAW grant and related credit pathways leading tocertificates or degrees at Harper College.
• Supports outreach and enrollment efforts for NSAW initiatives,including digital literacy, healthcare, business, AI-relatedtraining, and sector-based pathway programs.
• Maintains the scholarship application form and process, applyingfunds to student accounts in a timely manner, and ensuring accuracywhen enrolling students in classes.
• Provides ongoing retention support to students, including barrierassessment, referrals to support services, and proactive follow-upto promote program completion.
• Provides support to students from diverse linguistic, cultural, andeducational backgrounds using culturally responsivecommunication.
• Collects and inputs required data for grant performance reporting,including enrollment, completion, credential attainment, andemployment outcomes. Ensures accuracy and completeness of NSAW datain compliance with ICCB reporting and audit standards.
• Conducts required student and customized training client follow-upat multiple intervals to document employment, promotions, ortransition into additional education.
• Ensures course listings are accurate and current.
• Develops and updates outreach materials, including email and textmessages, flyers and brochures in Canva, social media posts, andcollaborating with the Web Team to update website content andonline forms.
• Represents CE at events, meetings, and community activities topromote programs and recruit students (some evening and weekendparticipation required).
• Follows privacy and confidentiality guidelines with studentinformation.
• Coordinates book inventory, supplies, and equipment, ensuringmaterials are purchased, stored securely, and available to studentsand/or instructors as needed.
• Performs related duties as assigned.

Working Conditions:

Work is primarily indoors and sedentary in nature. This position ispart-time, 23-29 hours per week. The work hours will be flexible,Monday through Friday, between 8:30 am and 5:00 pm; some eveningsand Saturdays will be required. The primary job location is theHarper Schaumburg Center with occasional travel to Harper Palatineand Harper Prospect Heights locations.

This position is funded by the Illinois Community College Boardand the grant will end by Dec. 31, 2027.

Equipment/Tools Used:

Utilized standard office equipment. Software used includesMicrosoft Office Word, Excel, Outlook, PowerPoint, SharePoint,Teams, Webex, FormStack, and Banner and event-schedulingtools.

Supervision:

Under the general supervision of the Manager of Career andCustomized Training in Community Education, receives instructionsas needed for specific assignments.

Minimum Acceptable Qualifications:

Education:

Associate's degree or equivalent experiencerequired.

Experience:

A minimum of two years of experience providingoffice support. Experience in adult or continuing educationpreferred. Advanced skills in Microsoft Word, Excel, and Outlook.Experience and enthusiasm for working with students from diversebackgrounds and varying academic experience levels. Bilingualproficiency preferred

42.11306

ABOUT THE TEAM

RESPONSIBILITIES