Strategy & Operations Associate — Digital Ordering

DoorDash USA; New York (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Job summary

DoorDash is seeking an Associate on the Digital Ordering Strategy & Operations team to own one or more product initiatives end-to-end. You will develop strategy, define key results, and drive cross-functional execution with Product, Engineering, Analytics, Sales, and Marketing.

You'll work with merchants and frontline teams to identify gaps, design experiments, and scale learnings. The role is ideal for a strategic operator who can move fast and wear many hats.

Qualifications

• Bachelor's degree required.
• 2–3 years of experience in strategy, operations, consulting, product, or founder-type roles.
• Experience taking a product or initiative from inception through launch and into growth.
• Ability to identify gaps worth solving and shape product priorities.
• Strong analytical background with ability to synthesize large data sets into insights (SQL preferred).
• Experience leading cross-functional teams without authority.
• Experience working with Sales or frontline teams to turn insights into action.
• Proficiency with AI tools in real-world workflows.

Responsibilities

• Own product initiatives: Take end-to-end ownership of one or more product initiatives. Develop the strategy, define goals and key results, and build the business case, financial model, and go-to-market plan.
• Lead cross-functionally: Bring Product, Engineering, Analytics, Implementation, Sales, Marketing, and Support behind a plan and hold partners accountable to it without formal authority.
• Analyze: Pair complex data analysis with qualitative insight from merchants and frontline teams to guide strategic decisions.
• Experiment: Design and launch zero-to-one tests, build AI tools and automations to support internal processes and product launches, and pilot tools or prototype agents.
• Represent the merchant: Act as the voice of the merchant and the field, leading discovery interviews and synthesizing feedback to influence roadmaps and priorities.
• Scale learnings: Codify what works and define best practices for scalable launches.

Skills

Founder mindset

Analytical horsepower

Cross-functional leadership

Communication

SQL proficiency

Education

Bachelor's degree

Job description

DoorDash is seeking an Associate on the Digital Ordering Strategy & Operations team to own one or more product initiatives end-to-end. You will develop strategy, define key results, and drive cross-functional execution with Product, Engineering, Analytics, Sales, and Marketing.

You'll work with merchants and frontline teams to identify gaps, design experiments, and scale learnings. The role is ideal for a strategic operator who can move fast and wear many hats.