Strategic Workplace Operations Lead

Greenhouse Software, Inc.; San Francisco (CA); On-site; USD 110,000 - 190,000; Full time

Job summary

Greenhouse Software, Inc. is seeking a highly organized and strategic Workplace Operations Manager to lead long-term development and scalability of our workplace function.

This role focuses on designing, optimizing, and evolving how our office environments operate as the company grows, aligning workplace operations with broader business goals. The ideal candidate translates business needs into scalable workplace solutions while overseeing day-to-day execution rather than owning it.

Qualifications

• Experience in Workplace Operations or facilities management.
• Experience scaling office environments to support growth.
• Ability to build processes and systems from the ground up.
• Experience managing complex vendor ecosystems and contracts.
• Solid understanding of building systems (HVAC, compliance, etc.).
• Strong financial acumen with OPEX and CAPEX ownership.

Responsibilities

• Develop and implement workplace operations strategies aligned with company growth plans.
• Design scalable processes, policies, and systems to support current and future office needs.
• Identify and drive continuous improvement initiatives across workplace operations.
• Partner with leadership on workplace strategy, capacity planning, and future expansion.
• Use data and insights to inform decisions around space utilisation, cost, and efficiency.
• Own vendor strategy, contract negotiation, and performance management (cleaning, maintenance, facilities, etc.).
• Lead workplace planning initiatives (layout optimisation, office expansions, new locations).
• Ensure compliance with health, safety, and regulatory standards at a strategic level.

Skills

Strategic thinking

Vendor management

Facilities management

Budget management

Stakeholder management

Job description

Greenhouse Software, Inc. is seeking a highly organized and strategic Workplace Operations Manager to lead long-term development and scalability of our workplace function.

This role focuses on designing, optimizing, and evolving how our office environments operate as the company grows, aligning workplace operations with broader business goals. The ideal candidate translates business needs into scalable workplace solutions while overseeing day-to-day execution rather than owning it.