Strategic Consultant — Talent Ops & Change Leader

The Wrap; Northern (KY); Remote; USD 106,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Stock options and bonus opportunities

Paid holidays

Job summary

Greenhouse is seeking a Strategic Consultant to join our team, owning large and complex paid enablement engagements, accelerating Greenhouse-led implementations, and conducting system audits, strategic advisement, reconfigurations, and change management.

A successful candidate will distill complex needs into actionable workflows and inspire decision makers to action, with a remote-first work setup supported by our Customer Success and Professional Services teams.

Qualifications

• Extensive Greenhouse knowledge.
• Project management experience.
• 3+ years experience advising on talent-related functions.
• Experience helping to build internal programs and process improvements.
• Excellent verbal and written communication skills; assertive, strategic and thoughtful.
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities.
• Comfortable using AI tools day-to-day and curious about how they could help customers get more out of their recruiting process.

Responsibilities

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies.
• Build documentation and playbooks to standardize consulting engagements and processes.
• Strategize and oversee the professional services lifecycle of multiple projects at a time.
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations.
• Engage in change management and evangelism.
• Conduct account and workflow audits, including detailed recommendations.
• Additional projects and responsibilities as business needs require.

Skills

Greenhouse knowledge

Project management

Advising experience

Process improvement

Communication

Team collaboration

AI tools usage

Unique talents/transferable skills

Job description

Greenhouse is seeking a Strategic Consultant to join our team, owning large and complex paid enablement engagements, accelerating Greenhouse-led implementations, and conducting system audits, strategic advisement, reconfigurations, and change management.

A successful candidate will distill complex needs into actionable workflows and inspire decision makers to action, with a remote-first work setup supported by our Customer Success and Professional Services teams.