Strategic Workplace Experience Lead

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 81,000 - 117,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Job summary

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Program Manager to strengthen our Work Dynamics team. This on-site role supports Client services, occupancy planning, and program analytics for the Capital One account, partnering with the Workplace Strategy Team to drive enterprise-wide workplace decisions.

The role requires 4 days on-site per week, up to 25% travel, and strong data analysis, presentation, and change management skills to influence senior leadership and

Qualifications

• Bachelor’s degree in Business, Real Estate, Architecture, Interior Design, or related field.
• 5–7 years of strategic-level work experience in occupancy or space planning in a corporate real estate setting.
• Strong data analytics and ability to drive insights for decision-making.
• Experience with change management and executive engagement.

Responsibilities

• Proactively manage client relationships and ensure service levels.
• Develop and implement management information reports for the contract.
• Lead process improvements and program launches; manage trainings.
• Analyze data variances and drive program improvements; support special projects.
• Ensure data integrity and support communications for internal/external teams.

Skills

Data analysis

Presentation skills

Communication

Change management

MS Office proficiency

Education

Bachelor’s degree in Business/Real Estate/Architecture/Interior Design

Tools

AutoCAD

CAFM/IWMS: FMS/Manhattan/Tririga/Archibus

Job description

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Program Manager to strengthen our Work Dynamics team. This on-site role supports Client services, occupancy planning, and program analytics for the Capital One account, partnering with the Workplace Strategy Team to drive enterprise-wide workplace decisions.

The role requires 4 days on-site per week, up to 25% travel, and strong data analysis, presentation, and change management skills to influence senior leadership and