Head of Workplace Experience & Engagement

Jones Lang LaSalle Incorporated; Raleigh (NC); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks a Lead Workplace Experience Ambassador to deliver top-tier client service onsite in the RTP area of North Carolina. You will map experiences, lead events, and work across teams to enhance workplace culture.

The role requires 5+ years in hospitality or workplace services, strong communication, and the ability to drive engagement. Onsite schedule supports events, with a comprehensive benefits package and growth opportunities.

Qualifications

• High school diploma or GED with relevant hospitality or service experience.
• Strong organizational and time management abilities.
• Excellent interpersonal and written communication skills.
• Ability to lead teams and manage competing priorities.

Responsibilities

• Deliver exceptional client experience daily through high-touch service.
• Lead HX Champions and drive engagement across client sites.
• Manage master calendar and coordinate events and communications.
• Collaborate with partners to implement workplace programs and improvements.

Skills

Hospitality

Customer service

Employee engagement

Communication skills

Team leadership

Event coordination

Social media & content

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Job description

Jones Lang LaSalle Incorporated seeks a Lead Workplace Experience Ambassador to deliver top-tier client service onsite in the RTP area of North Carolina. You will map experiences, lead events, and work across teams to enhance workplace culture.

The role requires 5+ years in hospitality or workplace services, strong communication, and the ability to drive engagement. Onsite schedule supports events, with a comprehensive benefits package and growth opportunities.