Strategic Workforce Architect & Optimization Lead

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 130,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Workforce Optimization Lead within Human Resources to connect workforce strategy with business priorities across Commercial & Investment Bank.

You will align workforce planning, organization design, and learning with business needs, advising senior leaders on future workforce implications and capability building. The role focuses on proactive workforce planning, data-driven decision making, and partnering with HR business advisors to translate

Qualifications

• 8+ years of experience in Human Resources, Workforce Strategy, Management Consulting, Organization Effectiveness, Talent Strategy, or Workforce Planning.
• Proven ability to translate workforce analytics and business strategy into actionable recommendations.
• Exceptional stakeholder management with senior executives and complex organizations.
• Strong analytical and storytelling skills to turn data into business insights.
• Excellent organization and time management with ability to juggle multiple deliverables.

Responsibilities

• Create scalable workforce plans balancing hiring, development, redeployment, automation, and org redesign.
• Work with HR Advisory, Learning, Recruiting, Workforce Design, and Compensation to align workforce changes with business priorities.
• Assess current vs. future state talent, identify capability gaps and succession risks.
• Drive workforce agility and mobility across businesses and functions.
• Evaluate organizational structures for scalability and efficiency.
• Support leadership through transformations, reorganizations, and growth initiatives.
• Provide data-driven recommendations on spans, layers, and operating models.
• Monitor trends, talent pipeline health, mobility, attrition, and skills gaps.
• Collaborate with Workforce Design on workforce investments and priority discussions.

Skills

Workforce planning

Strategic advisory

Stakeholder management

Data analytics

PowerPoint

Tools

Excel

Data Visualization

Job description

JPMorgan Chase & Co. in the United States seeks a Workforce Optimization Lead within Human Resources to connect workforce strategy with business priorities across Commercial & Investment Bank.

You will align workforce planning, organization design, and learning with business needs, advising senior leaders on future workforce implications and capability building. The role focuses on proactive workforce planning, data-driven decision making, and partnering with HR business advisors to translate