Strategic Utility Partner — Remote Growth & Advisory

Openkrill; United States; À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary + equity

Remote-first policy

MacBook and learning budget

Sports membership

Headspace subscription

Virtual office tools

Résumé du poste

exnaton is seeking a Strategic Customer Partner to shape our energy-transition platform for major utility customers. You will own relationships from onboarding to long-term growth, drive strategic value, and lead cross-functional collaboration to deliver customer success.

In this remote-first role, you will travel up to 20% to DACH-based customers, coordinate with sales, product, and marketing, and identify opportunities to expand partnerships while representing the customer's voice in internal

Qualifications

• Bachelor's degree in business administration, economics, or energy-related studies, and/or relevant experience.
• Strong business acumen and commercial instincts with a background in management consulting, business development, or energy/utilities sector.
• Proven client-facing advisory, sales, or consulting track record across levels.
• Demonstrated business development skills: sourcing, structuring, negotiating, closing.
• Proactive, forward-thinking mindset driving new initiatives.
• Strong relationship-building skills with curiosity about customers' business.
• Ability to lead complex projects and coordinate across functions.
• Understanding SaaS business models and platform value creation.
• Fluent in German and English; additional languages a plus.
• Familiarity with regulatory/commercial energy landscape.

Responsabilités

• Be the primary contact for utility customers, building relationships based on trust and expertise.
• Bring ideas, insights, and strategic recommendations to customers.
• Lead business reviews aligned with customers' strategic goals.
• Identify upsell/cross-sell opportunities and drive them to signature.
• Own upsell opportunities from offer to signature with variable comp.
• Own escalations and resolve issues to deepen trust.
• Represent customer voice in internal product, service, and strategy discussions.
• Collaborate with sales, product, and marketing to maximize value.
• Track account health and proactively anticipate customer needs.

Connaissances

Business acumen

Client advisory experience

Business development

Opportunity identification

Relationship building

Project leadership

SaaS business models

Cross-functional collaboration

German & English fluency

Formation

Bachelor's degree in business/economics/energy studies

Description du poste

exnaton is seeking a Strategic Customer Partner to shape our energy-transition platform for major utility customers. You will own relationships from onboarding to long-term growth, drive strategic value, and lead cross-functional collaboration to deliver customer success.

In this remote-first role, you will travel up to 20% to DACH-based customers, coordinate with sales, product, and marketing, and identify opportunities to expand partnerships while representing the customer's voice in internal