Strategic Utilities Client Partner, North America

Tata Consultancy Services; Houston (TX); On-site; USD 175,000 - 237,000; Full time

Job summary

Tata Consultancy Services seeks a Senior Client Partner – Utilities NA to lead strategic client relationships across North American utilities, drive growth, and ensure delivery excellence aligned with grid modernization and regulatory priorities.

You will collaborate with cross-functional teams, manage executive stakeholders, and steer account planning, delivery governance, and client satisfaction across digital, cloud, and transformation initiatives in a dynamic energy sector.

Qualifications

• Bachelor’s degree in engineering, Business, or related field; MBA preferred.
• 16+ years in client-facing roles, including 7+ years in senior consulting or account leadership.
• Proven track record managing multi-million-dollar utility accounts in North America.
• Deep understanding of utility operations, regulatory environments (FERC, NERC), and digital transformation.

Responsibilities

• Serve as trusted advisor to senior client stakeholders including CIOs, COOs, and program heads.
• Lead strategic account planning and executive-level governance.
• Foster long-term partnerships by aligning delivery outcomes with client business priorities.
• Identify and pursue growth opportunities within existing accounts.
• Drive consultative selling across digital, cloud, and infrastructure services.
• Collaborate with sales, delivery, and domain teams to shape go-to-market strategies.
• Ensure successful delivery of services across application, infrastructure, and transformation programs.
• Monitor KPIs, SLAs, and client satisfaction metrics.
• Lead risk management and escalation resolution.
• Develop and execute account plans aligned with North American utility trends and regulatory frameworks.
• Influence internal stakeholders to mobilize resources and prioritize client needs.
• Mentor client-facing teams and contribute to talent development.

Skills

Client relationship management

Strategic account leadership

Executive stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in engineering or business

MBA preferred

Tools

CIS

Work and Asset Management

AMI

DERMS

OMS

Utility analytics platforms

Job description

Tata Consultancy Services seeks a Senior Client Partner – Utilities NA to lead strategic client relationships across North American utilities, drive growth, and ensure delivery excellence aligned with grid modernization and regulatory priorities.

You will collaborate with cross-functional teams, manage executive stakeholders, and steer account planning, delivery governance, and client satisfaction across digital, cloud, and transformation initiatives in a dynamic energy sector.