Strategic US Account Director - Aviation SaaS

Comply365; Beloit (WI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Flexible work environment

Paid Holidays

401(k) plan

Comprehensive benefits package

Paid parental leave

Learning and development

Employee referral bonus

Job summary

Comply365 is seeking a US Account Director to drive ARR growth from a portfolio of strategic customers across the Americas. You will expand revenue by upselling products and managing renewals, while maintaining high levels of customer satisfaction and strategic alignment with the Comply365 platform.

You will build trusted adviser relationships within airlines, defense and rail accounts, coordinating with product and operations teams to deliver solutions and ensure successful outcomes.

Qualifications

• 5 years of complex B2B SaaS account management experience.
• Aviation industry experience is preferred.
• Proficient in MEDDIC and account planning.
• Excellent verbal and written communication.
• Willingness to travel and work flexible hours.

Responsibilities

• Own ARR growth and retention targets for a US portfolio.
• Lead and coordinate sales pursuits, including RFP responses.
• Build senior client relationships and align with partner teams.
• Negotiate contracts and manage renewal cycles.
• Provide strategic guidance and KPI-driven reviews with clients.

Skills

SaaS Account Management

Key Account Management

Relationship mapping

Sales process

MEDDIC

Business acumen

Communication skills

Multicultural experience

Travel willingness

Spanish language

Education

Diploma or degree

Tools

CRM software

Microsoft Excel

Job description

Comply365 is seeking a US Account Director to drive ARR growth from a portfolio of strategic customers across the Americas. You will expand revenue by upselling products and managing renewals, while maintaining high levels of customer satisfaction and strategic alignment with the Comply365 platform.

You will build trusted adviser relationships within airlines, defense and rail accounts, coordinating with product and operations teams to deliver solutions and ensure successful outcomes.