Strategic Travel Tech Account Manager

Expedia, Inc.; Chicago (IL); On-site; USD 172,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Travel discounts

IATAN membership

Wellness programs

Job summary

Expedia Group, in Chicago, seeks a Senior Technical Account Manager to lead the technical relationship with strategic partners and drive product strategy across B2B platforms. You will collaborate with Commercial Account Managers, UX, and development teams to align roadmaps and deliver value.

Ideal candidates bring 7+ years in tech, strong stakeholder management, and hands-on AI-enabled improvements. This role offers a global, collaborative environment with impactful travel-tech solutions.

Qualifications

• 7+ years of relevant work experience in technology, including technical account management, product management, or program management
• Experience in partner-facing roles, leading technical relationships with strategic partners
• Strong critical thinking and experience leading complex products and programs
• Deep technical expertise in platforms and SDLC, able to design products with company technology
• Hands-on experience using AI to automate processes and accelerate delivery
• Self-starter, able to balance multiple tasks in a dynamic environment
• Strong customer focus, problem-solving and analytical skills to grow partnerships

Responsibilities

• Manage the product roadmap and technical aspects of Expedia Group’s relationship with strategic, enterprise partners
• Partner with Commercial Account Managers to serve as the primary technical contact for a set of partners
• Define partner product strategy and own prioritization, execution, and delivery with UX and Development
• Serve as a technical expert on the platform and influence negotiations
• Advocate for partners with internal teams across B2B and Expedia Group
• Program manage roadmap initiative execution with milestones, timelines, specs, and risk mitigation
• Build relationships to drive feature delivery and explore new partnership opportunities
• Assess bottlenecks to streamline workflows and use AI to automate processes
• Create concise communication materials tailored to audience needs

Skills

Partner management

Technical account mgmt

Product strategy

AI in ops

Stakeholder management

Communication

Leadership

Education

Bachelor's degree in engineering, CS, business, or related field

Job description

Expedia Group, in Chicago, seeks a Senior Technical Account Manager to lead the technical relationship with strategic partners and drive product strategy across B2B platforms. You will collaborate with Commercial Account Managers, UX, and development teams to align roadmaps and deliver value.

Ideal candidates bring 7+ years in tech, strong stakeholder management, and hands-on AI-enabled improvements. This role offers a global, collaborative environment with impactful travel-tech solutions.