Strategic Technical Account Manager

Expedia; Chicago (IL); On-site; USD 172,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

PTO

EAP

Wellness reimbursements

Travel discounts

IATAN membership

Job summary

Expedia Group in Chicago seeks a Senior Technical Account Manager to lead technical relationships with strategic partners. You will guide product strategy, align UX with development, and deliver features that grow the travel platform.

You will apply AI to automate processes, drive efficiency, and coordinate with cross-functional teams to exceed partnership goals while maintaining strong customer focus and clear communications.

Qualifications

• 7+ years in technology roles focused on partner-facing technical work.
• Experience leading complex products and programs end-to-end.
• Background in engineering, CS, business, or related field is preferred.
• Hands-on use of AI to automate processes and accelerate delivery.
• Ability to influence stakeholders and communicate technical concepts clearly.

Responsibilities

• Manage roadmap and technical aspects of partner relationships for strategic accounts.
• Define partner product strategy, prioritize, and deliver with UX and development teams.
• Act as a technical expert across Expedia Group technology to meet partner needs.
• Coordinate with business and technical teams to expand partnership opportunities.
• Monitor milestones, timelines, and risks, providing regular status updates.

Skills

Technical account management

Partner management

Product management

AI in processes

Cross-functional collaboration

Technical leadership

Stakeholder influence

Education

Bachelor's degree

Job description

Expedia Group in Chicago seeks a Senior Technical Account Manager to lead technical relationships with strategic partners. You will guide product strategy, align UX with development, and deliver features that grow the travel platform.

You will apply AI to automate processes, drive efficiency, and coordinate with cross-functional teams to exceed partnership goals while maintaining strong customer focus and clear communications.