Strategic Travel Success & Growth Specialist

American Express Global Business Travel; Honolulu (HI); Vor Ort; USD 60.000 - 112.000; Vollzeit

Benefits dieser Stelle

Flexible benefits

Travel perks

Learning opportunities

Zusammenfassung

Amex GBT is seeking a Customer Success Specialist in the United States to manage a portfolio with annual air volume up to $1.5K and to grow profitability through strategic relationship management and consultative selling.

You will lead multi-stream revenue efforts, develop tailored client solutions, and align pricing strategies with client needs while expanding Amex GBT's influence in the market.

Qualifikationen

• 3-5 years of experience in travel industry.
• Must identify client needs and craft innovative solutions.
• Strong understanding of the market and value proposition of Amex GBT.

Aufgaben

• Grow client revenue through exceptional relationship management and consultative selling.
• Drive growth with innovative client-focused solutions.
• Increase profitability by delivering value-added solutions and expanding influence.
• Lead sales efforts to drive multiple revenue streams and deepen account penetration.
• Develop deep understanding of clients' business drivers, culture, and competitive position.
• Research marketplace and competitors to highlight Amex GBT's value drivers.
• Create pricing strategies while contributing to client P&L management.
• Lead client business planning and reviews aligned with client needs.
• Enhance Amex GBT's value proposition through policy consultation and tech road mapping.

Kenntnisse

Consultative selling

Relationship management

Negotiation skills

Client needs analysis

Strategic account growth

Jobbeschreibung

Amex GBT is seeking a Customer Success Specialist in the United States to manage a portfolio with annual air volume up to $1.5K and to grow profitability through strategic relationship management and consultative selling.

You will lead multi-stream revenue efforts, develop tailored client solutions, and align pricing strategies with client needs while expanding Amex GBT's influence in the market.