Strategic Travel Success & Growth Specialist

American Express Global Business Travel; Cheyenne (WY); On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Develop the skills you want

We strive to champion Inclusion

And much more!

Job summary

American Express Global Business Travel is seeking a Customer Success Specialist in the United States to manage and grow a portfolio with annual air volume up to $1.5K. You will lead innovative account management strategies and deepen client relationships within your portfolio.

This role emphasizes consultative selling, strong relationship management, and a focus on profitability. You will collaborate with cross-functional teams to deliver value and drive revenue streams through premium and

Qualifications

• 3–5 years’ experience in travel industry or related field.
• Strong ability to identify client needs and craft innovative solutions.
• Proven success with consultative selling and increasing client profitability.

Responsibilities

• Grow client revenue through exceptional relationship management and consultative skills.
• Lead sales efforts to deliver multiple revenue streams and deepen account penetration.
• Develop pricing strategies and lead client business planning sessions.

Skills

Relationship management

Consultative selling

Negotiation

Strategic thinking

Prioritization & planning

Profitability growth

Job description

American Express Global Business Travel is seeking a Customer Success Specialist in the United States to manage and grow a portfolio with annual air volume up to $1.5K. You will lead innovative account management strategies and deepen client relationships within your portfolio.

This role emphasizes consultative selling, strong relationship management, and a focus on profitability. You will collaborate with cross-functional teams to deliver value and drive revenue streams through premium and