Strategic Transit Operations Lead

Jobtome; Lewes (DE); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Vacation: 2 weeks

Sick days: 5

Holidays: 12 days

401(k) retirement plan

Medical/Dental/Vision/Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Sussex County, DE is seeking an Operations Manager to oversee daily transit operations, supervise staff and operators, and ensure service quality and safety compliance. You will work closely with the General Manager and dispatch teams while managing budgetary adherence and company policies.

The role requires CDL with passenger and air brake endorsements, 3+ years supervisory experience in transit, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or ability to obtain one.
• 3+ years supervisory experience; transit experience preferred.
• Thorough knowledge of transit system regulations and operations.
• Working knowledge of Microsoft Word and Excel and relevant database programs.
• Good written and oral communication skills.
• Ability to organize and perform work efficiently with strong attention to detail.
• Ability to work with labor; may involve labor grievances and negotiations.
• Subject to DOT drug testing per 49 CFR Part 40.

Responsibilities

• Supervise daily activities of operators and coordinate with supervisors and dispatch personnel.
• Oversee scheduling of operators and monitor operations; coordinate service delivery with superiors.
• Collaborate with maintenance to meet all operation service requirements.
• Track, compile and analyze performance data.
• Address interdepartmental issues and resolve employee grievances.
• Improve processes and route scheduling.
• Make hiring decisions for authorized roles; evaluate staff performance.
• Assist in accident/incident investigations and safety/training support.
• Coordinate with safety and training to meet safety goals and directives.
• May operate a vehicle in revenue service if necessary.
• Perform other duties as required.

Skills

Staff supervision

Budget management

Transit regulations

MS Word & Excel

Communication skills

Labor relations

Flexible hours

Education

High school diploma or equivalent

Tools

Database programs

Job description

Transdev in Sussex County, DE is seeking an Operations Manager to oversee daily transit operations, supervise staff and operators, and ensure service quality and safety compliance. You will work closely with the General Manager and dispatch teams while managing budgetary adherence and company policies.

The role requires CDL with passenger and air brake endorsements, 3+ years supervisory experience in transit, and strong communication skills.