Strategic Transformation & Governance Lead

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago seeks an experienced transformation professional to oversee CSP21 priorities, milestones, and executive commitments, coordinating reporting across Transformation, Product, Technology, Finance, and Change Management.

You will develop scorecards and dashboards tracking KPIs, OKRs, and business outcomes, and partner with Finance on investments, forecasts, and value realization. This fast-paced role requires strong communication and leadership across a matrixed org.

Qualifications

• 7 years of experience in business management, transformation, strategy, consulting, operations, finance, or a related field.
• Experience leading executive reporting, governance, or business management processes.
• Excellent written and verbal communication; ability to create executive-ready presentations.
• Demonstrated ability to synthesize complex information into clear insights, recommendations, and decisions.
• Strong financial acumen with experience supporting investment, budget, forecast, or business case reporting.
• Experience developing performance reporting using KPIs, OKRs, scorecards, or dashboards.
• Proven ability to establish structure, operating rhythms, and accountability across complex initiatives.
• Strong analytical, organizational, problem-solving, and prioritization skills.
• Experience supporting senior executives and preparing materials for high-visibility leadership forums.
• Proven ability to influence stakeholders and drive outcomes without direct authority.
• Ability to operate effectively in a fast-paced, highly matrixed environment with sound judgment and discretion.

Responsibilities

• Maintain an integrated view of CSP21 priorities, milestones, dependencies, risks, decisions, and executive commitments.
• Coordinate reporting inputs across Transformation, Product, Technology, Finance, and Change Management teams.
• Develop and maintain scorecards and dashboards that track KPIs, OKRs, and business outcomes.
• Partner with Finance to track transformation investments, forecasts, spend, business case assumptions, and value realization.
• Support governance forums and leadership operating rhythms, including agendas, materials, decisions, actions, and follow-up.
• Identify gaps, emerging risks, and issues requiring leadership attention, and drive timely resolution or escalation.
• Improve reporting standards, templates, processes, and source information for accuracy and efficiency.
• Support annual planning, prioritization, and executive readiness across CSP21 and related initiatives.
• Act as a strategic thought partner to the Head of Marketing Transformation and influence stakeholders across a matrixed organization.

Skills

Executive reporting

Communication skills

Stakeholder influence

Problem-solving

Financial acumen

Analytics

Job description

JPMorgan Chase & Co. in Chicago seeks an experienced transformation professional to oversee CSP21 priorities, milestones, and executive commitments, coordinating reporting across Transformation, Product, Technology, Finance, and Change Management.

You will develop scorecards and dashboards tracking KPIs, OKRs, and business outcomes, and partner with Finance on investments, forecasts, and value realization. This fast-paced role requires strong communication and leadership across a matrixed org.