Strategic Training & Organizational Development Lead

Live! Casino & Hotel Virginia; Petersburg (VA); On-site; USD 81,000 - 113,000; Full time

Benefits offered by this job

Comprehensive health benefits

Tuition reimbursement

Discounts on hotel, food & beverage

Job summary

Live! Casino & Hotel Virginia is seeking a Training Manager to design, develop, and deliver company-wide learning experiences that elevate performance and service excellence across hourly, salaried, and executive teams.

You will partner with HR, Operations, and Talent Acquisition to identify gaps, build solutions, and ensure new and existing team members meet standards. This role requires strong facilitation, LMS proficiency, and a collaborative approach.

Qualifications

• Five or more years designing, developing, and implementing training programs in casino, service, or hospitality industries.
• Bachelor's degree in a related field; master’s preferred and ATD certification encouraged.
• Experience administering LMS and facilitating training with diverse teams.

Responsibilities

• Develop, manage, and deliver training programs to strengthen performance and service excellence.
• Coordinate training calendars and ensure compliance requirements are met.
• Launch new training initiatives and update programs as needs change.

Skills

LMS experience

Group facilitation

Instructional design

Professional communication

Documentation & follow-up

Organization & time management

MS Office proficiency

Self-motivation

Education

Bachelor's degree in related field

Master's degree preferred

ATD certification preferred

Tools

LMS administration

PowerPoint / Presentation tools

Job description

Live! Casino & Hotel Virginia is seeking a Training Manager to design, develop, and deliver company-wide learning experiences that elevate performance and service excellence across hourly, salaried, and executive teams.

You will partner with HR, Operations, and Talent Acquisition to identify gaps, build solutions, and ensure new and existing team members meet standards. This role requires strong facilitation, LMS proficiency, and a collaborative approach.