Learning & Development Specialist — LMS & Impact

Live! Casino & Hotel Maryland; Petersburg (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Coverage

Retirement match

Leadership development & mentorship

Tuition reimbursement

Discounts on travel, services, goods &

Job summary

Live! Casino Virginia is seeking a Training and Organizational Development Specialist to provide educational support by assisting with the preparation, presentation, facilitation, monitoring, evaluating and documenting of training activities for the organization.

You will manage the LMS, coordinate new hire orientation, design training materials, track compliance, report on program effectiveness and partner with external vendors.

Qualifications

• Bachelor’s degree in a related field is preferred.
• At least one year of training experience.
• Exposure to an alcohol and smoking environment and ability to work in such environment.
• Must secure and maintain licensure as required by Virginia Gaming Control Board or applicable entity.

Responsibilities

• Tracking and reporting on compliance training requirements.
• Managing users and courses in the LMS (snapshots, course creation, user creation and related processes).
• Managing community areas within the LMS, including appearance, tabs, and settings.
• Monitoring and analyzing LMS outages and managing performance.
• Providing immediate responses to problems and emergency situations affecting daily operations.
• Providing triage and troubleshooting for learning management system issues and tickets, escalating issues to the appropriate groups as needed.
• Attending meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
• Keeping up with developments in area of expertise by reading current journals, books and articles.
• Monitoring, evaluating and recording training activities and program effectiveness.
• Offering specific training programs to help team members maintain or improve job skills.
• Organizing and developing, or obtaining, training procedure manuals and guides and course materials such as handouts and visual materials.
• Presenting information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Scheduling all training classes.
• Establishing and maintaining relationships with external training vendors. Coordinating communications about new courses, development programs and training events.
• Facilitation of new hire orientation and employee development training programs.
• Assisting with the design and application of evaluation techniques to measure the effectiveness of training.
• Maintaining team member training records.
• Coordinating training updates and changes when needed.
• Ad-hoc requests and other duties as assigned.

Skills

LMS experience

Facilitation

ISD experience

Corporate training

Communication skills

Time management

MS Office

Flexible schedule

Education

Bachelor’s degree in a related field

Tools

MS Office Suite

Job description

Live! Casino Virginia is seeking a Training and Organizational Development Specialist to provide educational support by assisting with the preparation, presentation, facilitation, monitoring, evaluating and documenting of training activities for the organization.

You will manage the LMS, coordinate new hire orientation, design training materials, track compliance, report on program effectiveness and partner with external vendors.