Strategic Tolling Programs Director | NY State, P&L

Maximus; Madison (WI); On-site; USD 175,000 - 185,000; Full time

Job summary

Maximus is seeking a Sr. Program Director to lead the NYS Thruway program, responsible for strategic direction, P&L oversight, and client management. The role requires experience with state government contracts, tolling, and large call centers.

Travel to New York and relocation assistance are included as needed. The successful candidate will oversee program performance, budgeting, compliance, and staff development across the project's lifecycle, with a focus on delivering results and maintaining

Qualifications

• Professional leadership overseeing large, multi-faceted programs.
• Experience managing P&L and budgets for government-related contracts.
• Proven ability to manage client relationships and executive communication.

Responsibilities

• Oversee financial performance including budgeting, forecasting and P&L.
• Ensure contract compliance with state and federal regulations.
• Lead program operations, HR, budgeting and scheduling across the project.
• Manage internal reporting, audits, and resource planning.
• Guide RFIs, RFPs and RFQs supporting proposal development.

Skills

P&L management

Budgeting & forecasting

Call center leadership

State government contracts

Executive presence

Client management

Education

Bachelor's degree in related field

Job description

Maximus is seeking a Sr. Program Director to lead the NYS Thruway program, responsible for strategic direction, P&L oversight, and client management. The role requires experience with state government contracts, tolling, and large call centers.

Travel to New York and relocation assistance are included as needed. The successful candidate will oversee program performance, budgeting, compliance, and staff development across the project's lifecycle, with a focus on delivering results and maintaining