Strategic Technical Account Manager – Service Solutions

Top Tempo Technical; Amarillo (TX); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Monthly car allowance

Bonus tied to account performance

Job summary

Top Tempo Technical is seeking a Technical Account Manager – Service Solutions to support and grow a portfolio of commercial service accounts from Amarillo, TX. You will be the key link between clients and service teams, ensuring work is delivered effectively and client expectations are exceeded.

Responsibilities include managing existing accounts, being the main contact for service needs, and driving renewal conversations.

Qualifications

• 5+ years in account management, service delivery, or client-facing roles.
• Experience in HVAC, mechanical, facilities, or technical services preferred.
• Ability to communicate technical concepts clearly to clients.
• Strong relationship-building and problem-solving skills.

Responsibilities

• Manage and grow existing client accounts.
• Serve as the main point of contact for service needs and issue resolution.
• Partner with field and operations teams to ensure high-quality service delivery.
• Lead client check-ins, performance reviews, and renewal conversations.
• Monitor service performance and identify opportunities for improvement.
• Identify and support additional service opportunities within accounts.
• Maintain accurate account activity within CRM systems.

Skills

Account management

Client-facing

Relationship building

Technical communication

Tools

CRM platforms (Salesforce)

Job description

Top Tempo Technical is seeking a Technical Account Manager – Service Solutions to support and grow a portfolio of commercial service accounts from Amarillo, TX. You will be the key link between clients and service teams, ensuring work is delivered effectively and client expectations are exceeded.

Responsibilities include managing existing accounts, being the main contact for service needs, and driving renewal conversations.