Strategic Mechanical Services Account Manager

Top Tempo Technical; Amarillo (TX); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Monthly Car Allowance

Job summary

Top Tempo Technical is seeking an experienced Technical Solutions Manager to serve as the primary technical resource and strategic advisor for our existing clients. You will bridge deep mechanical and building systems expertise with strong relationship management to identify opportunities and deliver effective solutions.

You will manage client accounts, coordinate with field and operations teams, lead check-ins and renewal conversations, and monitor performance to identify improvements.

Qualifications

• 5+ years in account management, service delivery, or client-facing roles.
• Experience in HVAC, mechanical, facilities, or technical services strongly preferred.

Responsibilities

• Manage and grow existing client accounts.
• Serve as the main point of contact for service needs and issue resolution.
• Partner with field and operations teams to ensure high-quality service delivery.
• Lead client check-ins, performance reviews, and renewal conversations.
• Monitor service performance and identify opportunities for improvement.
• Identify and support additional service opportunities within accounts.
• Maintain accurate account activity within CRM systems.

Skills

Technical communication

Relationship building

Problem solving

Tools

Salesforce

Job description

Top Tempo Technical is seeking an experienced Technical Solutions Manager to serve as the primary technical resource and strategic advisor for our existing clients. You will bridge deep mechanical and building systems expertise with strong relationship management to identify opportunities and deliver effective solutions.

You will manage client accounts, coordinate with field and operations teams, lead check-ins and renewal conversations, and monitor performance to identify improvements.