Strategic Technical Account Manager (MSP)

Ivionics, LLC; Hauppauge (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Ivionics, LLC is seeking a Technical Account Manager to serve as the primary technical advisor and account owner for a portfolio of legal and professional services clients. In this role, you'll transform business needs into technology direction while maintaining account health and ensuring aligned service delivery.

The ideal candidate will have over 5 years of experience in an MSP or consulting environment, strong project management skills, and effective communication abilities.

Qualifications

• 5+ years of experience in an MSP, IT services, or consulting environment.
• Experience in a client-facing account management, vCIO, or technical advisory capacity.
• Experience supporting legal applications or professional services clients.

Responsibilities

• Serve as the primary technical point of contact and trusted advisor for clients.
• Oversee the successful delivery of managed services and projects.
• Identify opportunities for service expansion and optimization.

Skills

Client Relationship Management

Technical Advisory

Project Management

Communication

Organizational Skills

Job description

Ivionics, LLC is seeking a Technical Account Manager to serve as the primary technical advisor and account owner for a portfolio of legal and professional services clients. In this role, you'll transform business needs into technology direction while maintaining account health and ensuring aligned service delivery.

The ideal candidate will have over 5 years of experience in an MSP or consulting environment, strong project management skills, and effective communication abilities.